/
`
`BEST AVAILABLE COPY
`
`BEST AVAILABLE COPY
`P R O D U CT M A R K E T I NG
`A N N O U N C E M E NT
`
`September 8, 1992
`
`MICROS HAND-HELD TOUCHSCREEN
`PRE-RELEASE INFORMATION
`
`The MICROS Hand-Held Touchscreen system is being readied for release in the Fall
`of 1992. Initially, the MICROS Hand-Held Touchscreen system will be integrated into
`the MICROS 4700 HMS Version 6.00 Foundation Software, with plans to provide it with
`the MICROS 8700 HMS in the Spring of 1993 and the MICROS 2700 HMS in the late
`Spring of 1993.
`
`In preparation for the market introduction of the MICROS Hand-Held Touchscreen
`system, MICROS has developed a Preliminary Information Packet (enclosed). This
`Preliminary Information Packet provides detailed technical, application, configuration,
`pricing, and competitive information for the MICROS Hand-Held Touchscreen system.
`
`MICROS has acquired a limited number of Hand-Held Touchscreen terminals and Base
`Stations to be made available as demonstration kits. These kits, which include MICROS
`4700 HMS Version 6.00 "pre-release demonstration software" are scheduled to ship in
`October, prior to the product release in late 1992. An order form for the kits is included
`with this PMA.
`
`To place an order for a MICROS HHT pre-release demonstration kit, please fax the
`order to the attention of MICROS Marketing at (301) 490-6699 or call (301) 497-6058
`for additional information.
`
`Dealer Reference Guide
`
`PMA92-236
`
`Apple, Exhibit 1053, Page 1
`
`

`

`Preliminary Information Packet
`for the:
`
`MICROS HAND-HELD TOUCHSCREEN
`
`© @©
`
`micros
`Hospitality Information Systems
`
`Apple, Exhibit 1053, Page 2
`
`

`

`MICROS HAND-HELD TOUCHSCREEN
`For Implementation on the MICROS 4700 HMS System
`
`I.
`
`I N T R O D U C T I ON
`
`introduce the H a n d - H e ld T o u c h s c r e e n, a palm-sized
`to
`is p l e a s ed
`Inc.
`M I C R OS S y s t e m s,
`t o u c h s c r e en terminal servers use as an electronic r e p l a c e m e nt for a server's n o t e p a d.
`T he
`H HT allows operators to place orders, check m e nu item availability, a nd finalize guest c h e c ks
`f r om a n y w h e re
`in the restaurant at a ny time. Orders a p p e ar immediately at t he appropriate
`preparation print stations while the server attends to the customers' i m m e d i a te n e e d s. W i th
`t w o - w ay communications, servers are notified if an item is unavailable before t h ey l e a ve
`the
`table.
`
`information
`T he H HT s y s t em s p e e ds c u s t o m er service by transmitting a nd receiving order
`f r om w h e re
`it is taken. This increases table turns, improves server productivity, a nd allows
`for reduction in labor costs w h en f e w er servers are u s ed to h a n d le a restaurant's tables.
`
`instruction
`interface also simplifies operator training a nd r e d u c es
`T he unique touchscreen
`time b e c a u se it is the m o st innovative a nd e a s y - t o - l e am system available today. Training on
`t he H HT s y s t em t a k es only minutes since the keyboard
`is also the display, a nd c o m p l e te
`g u e st c h e ck details c an easily be reviewed at a glance.
`
`T he M I C R OS H HT utilizes s p r e ad spectrum radio frequency ( R F) technology to c o m m u n i c a te
`with a M I C R OS system. Direct s e q u e n c e, spread spectrum transmission technology is m o re
`reliable t h an traditional FM transmission; a nd with transmission p o w er of 1 00 milliwatts,
`the
`internal r a n ge through walls is approximately 2 00 - 3 00 feet, while the outdoor r a n ge is 4 0 0-
`6 00
`feet.
`T he 8 - 10 hour battery
`life allows a H HT
`to be used
`for an entire shift b e f o re
`c h a n g i ng
`the batteries.
`A wall m o u n t ed charging unit c an be
`installed
`in a c o n v e n i e nt
`location
`to
`r e c h a r ge battery packs a nd H HT units.
`T he unit
`is
`lightweight a nd
`is
`e c o n o m i c a l ly d e s i g n ed to be held comfortably in a server's p a lm w h en in u se or else carried
`in an apron pocket or a holster.
`
`t o u c h s c r e en
`T he H HT u s es a supertwist 1 20 X 96 pixel L CD display with resistive technology
`overlay.
`T he unit offers 48 key positions
`in a 6 X 8 matrix.
`T he H HT
`features
`electroluminescent backlighting with automatic
`low
`light detection.
`In darker a r e a s,
`the
`backlight automatically turns on.
`
`It will initially be available on
`T he M I C R OS H HT S y s t em will be released in the Fall of 1 9 9 2.
`the M I C R OS 4 7 00 H M S, a nd t h en
`later on for the M I C R OS 2 7 00 H MS a nd the soon-to-be-
`r e l e a s ed M I C R OS 8 7 00 H M S.
`
`Apple, Exhibit 1053, Page 3
`
`

`

`II.
`
`PRODUCT OVERVIEW
`
`T he M I C R OS H a n d - H e ld T e r m i n al system consists of the following c o m p o n e n t s:
`
`M I C R OS H HT
`
`.
`
`SPECIFICATIONS
`
`Length:
`Width:
`Depth:
`W e i g h t:
`O p e r a t i ng T e m p e r a t u r e:
`
`Display:
`
`K e y b o a r d:
`
`A n t e n n a:
`R a d io F r e q u e n c y:
`
`P r o c e s s or
`E P R O M:
`R A M:
`M e m o ry Retention:
`
`7.51"
`4 .1 "
`2 . 3 1"
`1 9 .8 oz ( 5 62 g r a m s)
`+ 3 2 to + 1 2 2F
`0 to + 50 C
`Supertwist L C D, 1 20 X 96 pixels, 12 lines of 20
`to 30 proportionally s p a c ed dark blue characters
`on yellow-green, anti-glare b a c k g r o u nd
`Resistive touchscreen technology, 48 k ey
`positions in a 6 X 8 array
`Internal
`1 2 1 K b ps (instantaneous) RF s p r e ad s p e c t r um
`link with built-in a n t e n na
`Mitsubishi 3 7 7 00 C M OS at 14 M Hz
`2 5 6K
`5 1 2K
`Field replaceable Lithium battery,
`internal, provides for 3 y e ar b a c k up
`
`in e a ch H H T, t he application
`locally
`intelligent device which contains,
`is an
`A M I C R OS H HT
`d a t a b a se required to service most all transaction requests. This m e a ns that the m e nu
`items
`a nd functions required for a specific m e n u / m e al period reside in the H HT itself. This
`intelligent
`device architecture is unique a nd optimizes H HT performance as well as provides applications
`flexibility with the ability to d o w n l o ad applications over radio frequency ( R F ). T he H HT d e v i ce
`will constantly be u p d a t ed during
`the course of
`the business d ay as n ew m e nu
`item
`information, c h a n g es in operator privilege status, or c h a n g es in serving period m e n us occur.
`
`T he M I C R OS H HT offers a unique touchscreen interface to e a se operator use, r e d u ce training
`time, a nd provide increased operator productivity. T he touchscreen functionality is very similar
`to the application offered in t he M I C R OS 2 7 00 H MS system. W h en an o p e r a t or touches
`the
`touchscreen e v en lightly, the sensing layer detects the pressure a nd d e t e r m i n es w h e re on the
`touchscreen the finger touched.
`If a key is p r o g r a m m ed to include t h o se locations, t h en
`the
`system will c o n c l u de that a key h as b e en "pressed".
`
`l e g e n ds
` k e ys with
`B e n e a th the sensing layer, the L CD display shows i m a g es of p r o g r a r n m ed
`in a ny of two character sizes. W h en a finger touches an a r ea p r o g r a m m ed as a key, the k ey
`display turns to inverse video to let the operator k n ow the key d e p r e s s i on w as a c k n o w l e d g ed
`by the s y s t em software.
`T he touchscreen keyboard m ay also be p r o g r a m m ed
`to "beep"
`if
`desired.
`
`Apple, Exhibit 1053, Page 4
`
`

`

`touchscreen; user
`types of
`two
`there are basically
`t he M I C R OS 2 7 00 H M S,
`to
`Similar
`g e n e r a t ed a nd s y s t em g e n e r a t e d. T he combination provides significant flexibility while at t he
`s a me time minimizing o n g o i ng d a t a b a se maintenance.
`
` T h ey a re
`U s e r - g e n e r a t ed screens a re completely defined by a user (programmer/installer).
`p r o g r a m m ed in a similar fashion to a traditional keyboard. E a ch key location, legend, a nd font
`size
`is c u s t om c h o s en a nd a
`function code assigned.
`Optionally,
`the "key" c an
`be
`p r o g r a m m ed to display a n o t h er screen after this key's function has b e en performed.
`
`T he user must also c h o o se a touchscreen that will display while the system is awaiting a sign
`in. After signing in, the s y s t em can be set to select o ne of several transaction
`touchscreens.
`T he programmer/installer m u st set a default
`initial
`transaction screen but
`this c an
`be
`overridden
`in t wo w a y s.
`T he programmer/installer
` c an specify a different
`initial
`transaction
`t o u c h s c r e en if t he signed-in e m p l o y ee
`is in training. Additionally, a different initial transaction
`t o u c h s c r e en c an be setup for e a ch employee. This is a very powerful feature as it displays to
`different types of operators application specific functions.
`
`S y s t e m - g e n e r a t ed screens a re displayed w h en a S LU key is d e p r e s s ed or a c o n d i m e nt entry
`is required. W h en o ne of t h e se situations occurs, the software s c a ns through the m e nu
`item
`file a nd a s s e m b l es all t h o se
`items that h a ve b e en p r o g r a m m ed
`to belong
`to this S LU or
`c o n d i m e nt group. T he s y s t em has a T o u c h s c r e en Style file which details h ow e a ch s y s t em
`g e n e r a t ed s c r e en should display. This includes key a nd font sizes,
`
`M I C R OS H HT B A T T E RY & C H A R G ER
`
`.
`
`SPECIFICATIONS
`
`Internal P o w e r.
`Battery Life:
`
`R e c h a r g i ng T i m e:
`O p e r a t i ng T e m p e r a t u r e:
`C h a r g er Unit:
`Indicators:
`
`C h a r g er Unit Size:
`M o u n t i n g:
`
`R e c h a r g e a b le N i - C ad P a ck
`8 - 10 hours, 4 hours typical with constant
`backlight
`4 - 6 hours with the H HT C h a r g er C r a d le
`+ 32 to + 1 22 F (0 to + 50 C)
`A c c o m m o d a t es four (4) batteries
`2 L E Ds - O ne per charging position.
`charging a nd fully c h a r g e d.
`11" W X 4" D X 2" H
`T a b l e t op or wall mount.
`
`Indicates
`
`Indicates that this item has been changed from the ICRDA information packet
`
`Apple, Exhibit 1053, Page 5
`
`

`

`M I C R OS RF B A SE S T A T I ON
`
`•SPECIFICATIONS
`
`Length:
`Width:
`Height:
`W e i g h t:
`Operating T e m p e r a t u r e:
`
`A n t e n n a:
`
`P o w er R e q u i r e m e n t:
`
`Indicators:
`F CC Compliance:
`Radio Frequency:
`
`8.0"
`5.5"
`3.0"
`1.75 lbs
`+ 50 to + 1 40 F
`+ 1 0 t o+
`60 C
`Omnidirectional, 12" high with 90 d e g r ee adjust-
`able m o u nt
`Voltage 1 2 .6 V A C, W a ll m o u nt AC a d a p t or UL &
`C SA a p p r o v ed
`R ed L ED - Status, G r e en L ED - Carrier D e t e ct
`Certified under Part 15 as class D SS
`121 Kbps spread s p e c t r um link, external
`omnidirectional a n t e n na
`
`Reliability of
`technology.
`frequency
`radio
`T he M I C R OS H HT utilizes spread-spectrum
`transmission w as the k ey to M I C R O S' decision to use a radio f r e q u e n cy s y s t em versus an
`infrared b a s ed system. W h i le an infrared implementation results in a lower product cost a nd
`e s c a p es a ny F CC
`licensing requirements, the system requires a user to "point" t he h a n d - h e ld
`device at o ne of multiple receptors located around the building. T he
`limitation of n e ar line of
`sight reception a nd the n e ed to hard wire multiple light receptors n e g a t ed m a ny of t he benefits
`o ne would expect to r e c e i ve from a hand-held terminal system, such as transmission
`integrity
`a nd e a se of
`installation/cabling.
`
`require user site
`IBM)
`( R e m a n c o, N C R,
`S y s t e ms offered by o t h er M I C R OS competitors
`licensing of the s y s t em with t he F C C. This is a result of the p o w er output requirements of the
`traditional n a r r o w - b a nd RF transmission design of the systems a n d / or the f r e q u e n cy at which
`the s y s t e ms operate. As the airwaves continue to get m o re c r o w d e d, site licensing approvals
`will b e c o me m o re difficult
`to obtain.
`Further, any c h a n g es or additions
`to
`the
`s y s t em
`technically require the F CC license to be modified. Operating a s y s t em without a license or an
`expired license is illegal.
`
`G i v en M I C R O S' decision to utilize a Radio Frequency transmission m e d i um a p p r o a c h, s p r e ad
`spectrum RF is a superior technology over the use of traditional n a r r o w - b a nd RF
`transmission
`techniques. W h i le s p r e ad s p e c t r um requires the manufacturer to be F CC licensed, it d o es not
`require individual F CC site licenses.
`
`S p r e ad spectrum RF technology w as originally developed for military applications during W o r ld
`W ar
`II.
`In 1 9 8 5, the F CC a l l o w ed c o m p a n i es to begin commercializing the technology.
`T he
`1 9 85 F CC rules m a de three radio bands available for spread spectrum applications. T he first
`band, 9 0 2 - 9 28 M h z, is close to the b a nd used by cellular telephones, a nd is the b a nd u s ed by
`most n ew products (primarily spread-spectrum b a s ed PC local a r ea networks). M I C R OS h as
`c h o s en
`this b a nd for the M I C R OS H a n d - H e ld Touchscreen.
`F CC guidelines stipulate
`that
`spread-spectrum devices m u st use low p o w er (one watt or less) a nd that c o n s u m e rs w ho buy
`spread- spectrum devices do not require site licenses to operate them.
`
`Apple, Exhibit 1053, Page 6
`
`

`

`frequency
`transmitter s e n ds signals on a specific
`traditional RF
`T he competitors u se of a
`transmitter
`( n a r r o w - b a nd transmission) using high power. T he M I C R OS spread-spectrum RF
`d o es just t he opposite:
`It spreads low p o w er signals across a r a n ge of frequencies. Utilizing
`the direct s e q u e n c i ng m e t h od of spread spectrum technology serves to m a ke the system m o re
`reliable by a d d i ng
`r e d u n d a n cy
`to the process.
`T he system
`is m u ch
`less susceptible
`to
`c o m m on n a r r o w - b a nd RF
`interference b e c a u se
`the entire m e s s a ge
`is sent over a wider
`bandwidth of frequencies.
`
`MICROS L O C AL C L U S T ER C O N T R O L L ER (LCC)
`
`.
`
`SPECIFICATIONS
`
`Description
`Processor:
`R A M:
`C h a n n e l s:
`
`ISA PC Board
`80286
`2 5 6K
`6 ports. U s ed for connection with U s er W o r k-
`stations, P OS Peripherals, or B a se Stations
`
`T he Local Cluster Controller, or L C C, is an ISA PC board which is required to be installed in a
`M I C R OS PC operating 4 7 00 H MS software a nd M I C R OS H HT terminals. T he L CC "doubles"
`as a P OS
`Interface adaptor, a nd can be utilized to run U s er Workstations, P OS Peripherals, or
`B a se Stations with a c o m p l e m e nt of H HT terminals.
`
`in
`installation with PIA b o a r ds
`T he L CC c an be "mixed & matched" in an existing 4 7 00 H MS
`the s a me P C, or L C C 's c an be used instead of PIA boards. Although 4 7 00 H MS Version 6 .0
`application s o f t w a re (Fall 1 9 9 2) is required to o p e r a te a M I C R OS H HT system, L CC b o a r ds will
`be available in A u g u st 1 9 92 a nd compatible with Version 5 . 10 4 7 00 H MS application software
`for those n ew 4 7 00 H MS
`installations
`intending to i m p l e m e nt M I C R OS H HT
`terminals u p on
`release.
`
`MICROS 4 7 00 H MS V E R S I ON 6.00 APPLICATION S O F T W A RE
`
`the first M I C R OS application
`M I C R OS 4 7 00 H MS application software Version 6 . 00 will be
`software to support the implementation of the M I C R OS H HT system. This software version
`is
`currently s c h e d u l ed
`to r e l e a se
`in Fall 1 9 9 2.
`F e a t u re highlights of Version 6 . 00 application
`software are:
`
`•
`
`•
`
`•
`
`S y s t em will support four (4) base stations. E a ch b a se station c an transmit a nd receive on
`a different RF
`f r e q u e n c y,
`thereby allowing outlets "close"
`to e a ch other
`to o p e r a te
`independently. B a se stations c an also transmit a nd receive on the s a me RF
`frequency,
`allowing operator using H HT terminals to m o re freely a r o u nd a property w h e re o ne b a se
`station w o u ld not provide sufficient coverage.
`
`E a ch B a se Station c an support up to 24 H HT terminals (transaction v o l u me d e p e n d e n t)
`
`E a ch H HT terminal contains application software a nd d a t a b a se
`
`T he H HT d a t a b a se is r e v e n ue center specific a nd is d o w n l o a d ed over RF from the B a se
`Station to the appropriate H HT terminals
`
`Apple, Exhibit 1053, Page 7
`
`

`

`C h a n g es m a de to the 4 7 00 H MS d a t a b a se using M a n a g er P r o c e d u r es a re automatically
`d o w n l o a d ed o v er RF to the appropriate H HT terminals. T he system "buffers" c h a n g es
`until the H HT terminal is available to accept the c h a n g es
`
`O r d e rs occupying m o re screen s p a ce t h an is available c an be scrolled u p / d o wn for
`viewing
`
`O r d e rs display with full a l p h a n u m e r ic description. Optionally, an operator m ay "touch"
`the s c r e en a nd v i ew abbreviated m e nu item descriptors a nd item prices.
`
`W h en a H HT terminal is p o w e r ed on for the first time, the system c h e c ks to insure t he
`correct application software a nd d a t a b a se are loaded over RF to the H HT
`terminal
`
`C o m m u n i c a t i o ns with the "host" (the M I C R OS PC through the B a se Station) occur at the
`following times:
`
`- At "power on"
`- At O p e r a t or "Sign In" (to verify status of operator)
`- For m e nu items utilizing the "decrementing special" f e a t u re
`- For m e nu items not usually available in the H HT d a t a b a se for
`this r e v e n ue center/serving period
`- W h en an order is "sent"
`- W h en an order is "recalled"
`- At "Begin C h e c k / P i ck Up Check"
`- At "Transaction C a n c e l"
`
`T he t o u c h s c r e en user interface is:
`
`• Flexible using s c r e en definitions
`- E a sy to maintain using s c r e en styles a nd SLU's
`- Similar to the M I C R OS 2 0 00 Series
`
`H HT Application Functionality
`
`- Begin check/table, pickup check/table
`- O r d er M e nu Items with auto prompting condiments
`- E x e c u te transactions for discounts, service chargers, a nd
`tendering functionality
`- P MS room inquiries a nd charge posting
`- R e f e r e n ce n u m b er entry via alphanumeric entry t o u c h s c r e en
`- M a n a g er authorizations
`- C h e ck printing on any roll printer in the system
`- Requisition printing to designated printers
`
`Apple, Exhibit 1053, Page 8
`
`

`

`III. SYSTEM CONFIGURATION
`
`•
`
`N u m b er of H HT Terminals per Base Station
`
`In
`T he M I C R OS H HT system can, theoretically, support 2 55 s e p a r a te H HT terminals.
`practice, the limit is transaction volume d e p e n d e nt a nd is currently specified at b e t w e en
`1 5 - 25 H HT terminals per b a se station. T h e re c an be four (4) b a se stations per M I C R OS
`"system", allowing a m a x i m um of 6 0 - 1 00 H HT terminals per system. O n ce again,
`t h e se
`n u m b e rs a re very m u ch transaction volume d e p e n d e n t.
`
`•
`
`Number of Base Stations per PC
`
`E a ch b a se station c an
`Currently specified at four (4) b a se stations per P C / s y s t e m.
`transmit/receive on o ne of four
`frequencies.
`Practically,
`to reduce
`the
`incidence of
`"transmission bleed", b a se stations transmitting/receiving on different frequencies should
`not be closer t h an fifty (50) feet of e a ch other.
`
`•
`
`Number of Batteries/Battery Chargers
`
`E a ch H HT c o m es with a battery pack. This single battery pack, w h en fully charged, will
`o p e r a te for an entire 8 hour shift.
`In those locations with m o re than o ne shift, a s e c o nd
`battery p a ck should be ordered. S o, for e a ch H H T, order an additional battery.
`
`^
`
`As a rule of t h u m b, order o ne (1) battery charger for four HHT's. T he battery charger will
`hold four H HT batteries.
`
`• W h e re to Put B a se Stations
`
`Transmission strength a nd distance c an be
`is not an exact science.
`technology
`RF
`adversely a f f e c t ed by m a ny things, such as the construction of the building, other RF
`devices operating
`in the environment, a nd more.
`Although M I C R OS will provide an
`installation w o r k s h e e t / s u r v ey form available at product release, the required survey is to
`take a H HT s y s t em into the property a nd test it in the circumstances that will most closely
`reflect the conditions w h en the system will be live.
`
`Generally, o ne should follow these guidelines:
`
`•
`
`•
`•
`
`•
`
`•
`
`Do not enclose the b a se station w h e re it will not receive
`a d e q u a te ventilation
`Allow t he a n t e n na a c c e ss to o p en s p a ce
`M o u nt the b a se station in the most centrally located place
`possible for the covered area
`Do not m o u nt a b a se station w h e re it will be adversely
`a f f e c t ed by heat, cold, or inclement w e a t h er conditions
`Do not e x p o se H HT terminals to prolonged direct e x p o s u re to
`sunlight/high temperatures. This could c a u se c o m p o n e nt
`failure d ue to high internal temperatures in the unit
`
`Indicates that this item has been changed from the ICRDA information packet
`
`Apple, Exhibit 1053, Page 9
`
`

`

`•
`
`C h e ck Printers
`
`T he n u m b er a nd locations of soft guest check printers required to print guest c h e c ks will
`d e p e nd on the n u m b er a nd location of the sections in the restaurant w h e re the servers
`will be working.
`Generally, o ne soft check printer per User Workstation w o u ld be
`considered sufficient.
`T he key here
`is to save
`the servers using
`the H HT
`terminal
`walking to/from printers.
`
`T he use of a standard h a rd copy guest check printer is not supported unless the check
`will be printed by an operator using a U s er Workstation.
`A hard c h e ck printer
`implementation, obviously, requires s o m e o ne at the printer to insert the hard c o py guest
`check.
`
`•
`
`O u t d o or U se
`
`An excellent implementation of the M I C R OS H HT system is in those outdoor a r e as w h e re
`a standard U s er W o r k s t a t i on might be e x p o s ed
`to the elements.
`T he M I C R OS H HT
`s y s t em works very well in pool a r e as or a r o u nd water. P l e a se follow these guidelines:
`•
`M o u nt t he b a se station in a location w h e re it will not be e x p o s ed to w a t er or
`e x c e ed operating t e m p e r a t u re specifications. T he outdoor transmission r a n ge
`allows for n u m e r o us b a se station location options.
`Do not allow t he H HT terminals prolonged exposure to h e at or direct sunlight.
`T h is m ay raise the internal temperature of the H HT unit a nd c a u se
`deterioration or failure of the c o m p o n e n t s.
`T he c a b l es (from b a se station to M I C R OS P C) should be c o v e r ed or installed
`in conduit per M I C R OS Site Preparation G u i d e.
`
`•
`
`•
`
`IV. FEATURES & BENEFITS
`
`•
`
`Touchscreen User Interface
`
`to be ordered
`items available
`T h o se
`lists or N LU # memorization required.
`No N LU
`display to the server. T he H HT displays full guest check detail to the operator allowing
`t h em to s ee the entire transaction prior to "sending" orders, this insures order accuracy.
`Displaying all items available with "pop-up" condiment a nd N LU screens,
`r e d u c es
`the
`opportunity for errors.
`T he H HT m a k es training faster a nd easier, thereby eliminating
`costs a nd allowing n ew servers to be productive faster.
`
`S e r v e rs
`interface closely resembles a "notepad" ordering process.
`A t o u c h s c r e en user
`is no
`are simply recording the order as it is placed, just as they would write
`it. T h e re
`delay while
`the server "looks up" numbers on a N LU
`list.
`T he guest e x p e r i e n ce
`is
`e n h a n c ed rather than adversely affected. Both competitive h a n d - h e ld products on
`the
`market n ow (Seiko a nd R e m a n c o) utilize s o me preset keys, but mostly N LU #'s.
`
`Apple, Exhibit 1053, Page 10
`
`

`

`Full Guest C h e ck Detail Display
`
`the
`Allows operators to r e v i ew entire guest c h e ck detail for accuracy prior to sending
`order. Full detail display on "picked up" c h e c ks allows servers to verify the correct table
`prior to adding to the check.
`
`to review
`In order
`line displays.
`T he competitors h a ve 2
`display m u st be scrolled, which increases service time.
`
`the entire
`
`transaction,
`
`the
`
`Spread-Spectrum RF Transmission Technology
`
`to n a r r o w - b a nd RF
`integrity by not being as susceptible
`transmission
`Insures d a ta
`interference like traditional FM transmission h a n d - h e ld products, c an be u s ed
`in/around
`pools/water,
`a nd d o es not require F CC site
`licensing. M o re
`reliable
`than
`infrared
`technology b e c a u se of d a ta
`transmission
`integrity, a nd
`easier/less
`e x p e n s i ve
`to
`cable/install.
`Infrared requires multiple receptors located a r o u nd t he property which c an
`also affect the restaurants esthetics.
`
`Durable A BS Plastic Case/Ergonomically Designed for Hospitality
`
`is d e s i g n ed a nd m a n u f a c t u r ed to withstand the harsh e n v i r o n m e nt of
`T he M I C R OS H HT
`the restaurant industry.
`It fits snugly in the p a lm of your hand.
`
`MICROS Version 6.00 Application Software
`
`"touchscreen"
`s a me
`the
`release which offers
`software
`application
`feature-rich
`A
`functionality of
`the
`t he
`t he M I C R OS 2 7 00 H MS product along with
`functionality as
`M I C R OS 4 7 00 H MS V e r s i on 5.00. T he s a me s y s t e m / r e v e n ue center/operator reporting
`is available,
`a l o ng with
`individual customized
`server banking
`reports.
`M o st
`all
`transaction/functions c an be performed at a H HT
`(except split check, Workstation
`Procedures, W o r k s t a t i on Reports, a nd s o me check/add/transfer procedures).
`
`Each Server/Manager Has a HHT
`
`No n e ed to wait in line to place orders, print guest checks, or finalize guest checks. E a ch
`server a nd m a n a g er c an perform
`the n e e d ed
`transaction
`functions
`from
`their o wn
`personal H H T. M a n a g e rs c an perform Voids from the floor a nd v i ew a tables guest
`check to insure all items w e re properly ordered.
`
`Orders Are Placed at Tableside
`
`increased by entering the order at tableside a nd automatically
`S p e ed of service will be
`outputting
`to order devices at different kitchen/bar preparation stations.
`T h e re
`is no
`delay while a server w a l ks to an order station a nd waits
`in line. Also, with the H H T,
`servers "send" an order w h en
`they
`leave a table, rather than collecting several orders
`a nd placing t h em
`in a traditional P OS all at o ne time. This effectively "spaces" orders
`going
`into
`the kitchen.
`O r d e rs are
`received w h en
`taken,
`rather
`t h an "collected" by
`servers a nd p l a c ed altogether allowing the kitchen to be more efficient.
`
`Apple, Exhibit 1053, Page 11
`
`

`

`•
`
`G u e st C h e c ks C an Be P r i n t ed R e m o t e ly
`
`F r om the H H T, servers c an direct the guest c h e ck to print. W h i le the server walks to the
`printer, the c h e ck prints a nd is available for the server upon their arrival. This s a v es
`the
`server time a nd c an increase the quality of service provided guests.
`
`•
`
`S e r v e rs C an C h e ck M e nu Item Availability F r om H HT
`
`is not
`item
`in the event that a m e nu
`T he s y s t em software supports notifying servers
`available. S e r v e rs a re notified at tableside, rather than after-the-order
` has b e en placed.
`G u e s ts a re not inconvenienced by order delays d ue to an out of m e nu item situation.
`
`•
`
`Servers S p e nd M o re T i me in t he D i n i ng R o om
`
`to
`the M I C R OS H HT system allows servers
`r e m o te preparation printers, using
`W i th
`is
`s p e nd m o re time
`in the dining room, n e ar t he guest.
`T he overall guest e x p e r i e n ce
`e n h a n c e d, a nd
`the server has m o re
`time
`to sell,
`thereby
`increasing guest
`c h e ck
`a v e r a g e s.
`
`V.
`
`PRICING
`
`the d a te of
`to
`t h o se q u o t es placed prior
`For
`following prices a re preliminary.
`T he
`a n n o u n c e m e n t, M I C R OS will honor the pricing quoted. P l e a se utilize this pricing.
`
`this
`
`M I C R OS H a n d - H e ld T o u c h s c r e en T e r m i n al
`- 5 12 K R AM
`- C o m p l e te with o ne (1) battery p a ck
`
`M I C R OS B a se Station
`- Includes a n t e n na
`
`P R I C I NG
`
`Battery P a ck
`- Ni C ad r e c h a r g e a b le batteries
`
`Battery C h a r g er
`- C h a r g es four battery packs
`
`MSRP
`
`$ 1 , 6 00
`
`DEALER
`
`$ 1,120
`
`$ 5 , 0 00
`
`$ 2 , 5 00
`
`MSRP
`
`$
`
`75
`
`DEALER
`
`$
`
`50
`
`$
`
`4 40
`
`$
`
`3 15
`
`Indicates
`
`that this item has been changed
`
`from the ICRDA
`
`information
`
`packet
`
`Apple, Exhibit 1053, Page 12
`
`

`

`VI. MICROS CONFIGURATION
`
`O ne (1) H HT T e r m i n al (with battery pack)
`
`O ne (1) B a se Station
`
`O ne (1) Local Cluster Controller ( L C C)
`
`Battery C h a r g er
`
`Extra Battery P a ck
`
`MSRP
`
`$ 1,600
`
`$ 5 , 0 00
`
`$ 1 , 2 50
`
`$ 4 40
`
`$
`
`75
`
`DEALER
`
`$ 1,120
`
`$ 2 , 5 00
`
`.$
`
`7 50
`
`$
`
`$
`
`3 15
`
`50
`
`S T A N D A RD 4700 U WS
`
`INSTALLATION
`
`Five (5) U WS
`
`Installation (1 B ar Terminal, 1 Cashier, 3 P r e c h e c k)
`
`O ne (1) 3 8 6 SX PC (w/printer, 8 M B. R A M)
`O ne (1) Local Cluster Controller
`O ne (1) 4 7 00 F o u n d a t i on S /W
`Five (5) U WS
`II w / M I RP
`T wo (2) Requisition Printers
`T wo (2) C a sh D r a w e rs
`
`T O T AL
`
`SIMILAR C O N F I G U R A T I ON USING 12 HHT TERMINALS
`
`O ne (1) 3 8 6 SX (w/printer, 8 MB R A M)
`O ne (1) Local Cluster Controller
`O ne (1) Foundation S /W
`T wo (2) U WS
`ll's w / M I RP (1 Bar, 1 Cashier).
`T h r ee (3) Requisition/Check Printers
`T wo (2) C a sh D r a w e rs
`T w e l ve (12) H H Ts @ $ 1 , 6 00 e a ch
`O ne (1) B a se Station
`T h r ee Battery C h a r g e rs @ $ 4 40 e a ch
`T w e l ve Battery P a c ks @ $ 75 e a ch
`
`T O T AL
`
`MSRP
`
`$
`3 , 0 00
`$
`1 , 2 50
`$
`3 , 0 00
`$ 1 7 , 5 00
`$
`2 , 0 00
`$
`4 20
`
`$ 2 7 , 1 70
`
`MSRP
`
`3 , 0 00
`1 , 2 50
`3 , 0 00
`7 , 0 00
`3 , 0 00
`4 20
`$ 1 9 , 2 00
`$
`5 , 0 00
`$
`1 , 3 20
`$
`9 00
`
`$ 4 4 , 0 90
`
`Apple, Exhibit 1053, Page 13
`
`

`

`S T A N D A RD 4 7 00
`
`I N S T A L L A T I ON
`
`A T en (10) U WS
`
`Installation (where 2 P r e c h e c ks could be replaced by 10 H H T s)
`
`O ne (1) 3 8 6 DX PC (w/printer, 8 MB R A M)
`T wo (2) Local Cluster Controller
`O ne (1) F o u n d a t i on SA/V
`T en (10) U WS
`ll's w / M I RP
`T h r ee (3) Requisition Printers
`T h r ee (3) C a sh D r a w e rs
`
`T O T AL
`
`A similar configuration using 10 H HT instead of 2 U W S:
`
`• O ne (1) 3 8 6 DX (w/printer, 8 MB R A M)
`T wo (2) L CC
`O ne (1) F o u n d a t i on S /W
`Eight (8) U WS
`ll's w / M I RP
`Four (4) Requisition/Check Printers
`T h r ee (3) C a sh D r a w e rs
`T en ( 1 0) H H Ts
`O ne (1) B a se Station
`T h r ee (3) Battery C h a r g e rs
`T en ( 1 0) Batteries
`
`T O T AL
`
`MSRP
`
`3 , 5 00
`$
`2 , 5 00
`$
`3 , 0 00
`$
`$ 3 5 , 0 00
`$
`3 , 0 00
`$
`6 30
`
`•
`
`$ 4 7 , 6 30
`
`MSRP
`
`$
`$
`$
`$
`$
`$
`$
`$
`$
`$
`
`3 , 5 00
`2 , 5 00
`3 , 0 00
`2 8 , 0 00
`4 , 0 00
`6 30
`1 6 , 0 00
`5 , 0 00
`1 , 3 20
`7 50
`
`$
`
`6 4 , 7 00
`
`Apple, Exhibit 1053, Page 14
`
`

`

`VII. C O M P E T I T I VE PRICING
`
`is
`information
`T he
`following pricing a nd competitive analysis m ay not be accurate.
`T he
`provided simply for comparative purposes. M I C R OS accepts no responsibility for the accuracy
`of the
`information.
`
`Remanco
`
`MSRP
`
`$ 1 , 1 95
`
`$
`
`60
`
`R e m a n co E SP (Electronic S e r v er P a d)
`- Includes O ne (1) E SP terminal
`- 2 E SP battery packs
`-1 set of m e nu p a g es
`- Installation C h a r ge
`- H as 1 20 item preset keyboard
`- 2 line display
`- M a x i m um of 1 6 - 20 E SP terminals per system
`- C a n n ot u se around water/pool ( RF
`interference)
`- 6 -8 hour battery life
`- H as numeric fixed k e ys
`- D u mb terminal, gets e a ch keystroke from host
`
`$ 4 , 5 00
`
`R BS Control G r o up ( R a d io B a se Station)
`- Includes Radio B a se Station
`- 4 a n t e n n as a nd c a b l es
`- All c a b l es & connectors
`- Installation C h a r ge
`- S o me installations require 2 B a se Stations
`- H a v i ng 2 B a se Stations only increases RF c o v e r a ge
`- H a v i ng 2 B a se Stations d o es not increase the # of E SP
`terminals in the s y s t em
`
`$
`
`2 25
`
`E SP Battery C h a r g er
`- R e c h a r g es up to 24 batteries
`- Installation C h a r ge
`
`E SP Battery P a ck
`- N i C ad batteries
`
`E SP Starter Kit
`- 10 sets of m e nu p a g es
`- 20 preset card m a s t e rs
`
`$
`
`$
`
`$
`
`1 , 5 00
`
`60
`
`20
`
`$
`
`65
`
`Apple, Exhibit 1053, Page 15
`
`

`

`E SP Control G r o up
`(bundled starter kit)
`- R a d i o / L AN interface card installed in C PU
`- R a d io B a se Station
`- 4 a n t e n n as a nd a n t e n na cables
`- Battery C h a r g er
`- 2 E SP terminals (for u se as spares)
`- All cables a nd connectors
`- Installation C h a r ge
`
`Motorola Delta Series 3 0 00
`- 6 8 0 30 processor
`- Includes U N I X, U