`TD Ameritrade v. Trading Technologies
`CBM2014-00137
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`Table of Contents
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`Chapter 1: System Overview------------------—----------------——------------------------—-——-—- 1-1
`1-] System Structural Diagram --------~-~----------------------—---————--—-~---------------- 1-1
`1-2 System Operating Hours ---------------------------------------------------------------- 1-2
`1-3 Constraints in Operating With Old Terminals-------------------——----------------- 1-3
`
`Chapter 2: Devices That Structure the Terminal System ----------—----------------------- 2-1
`2-] Overview of the Structure of the Terminal System ----------------~------------~-m 2-1
`2-2 Terminal Servers ----------------------------------------------------------------------—- 2-3
`
`2-3 Clients ------------------------------------------------------------------------------------ 2-5
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`2-4 Printers ----------------------------------------------------------------------------------2-12
`
`2-5 Receipt Printers ------------------------------------—------------------------------------2-16
`2-6 Circuit Switching Equipment -----—----------------------------------—---------------2-1 7
`
`Chapter 3: Basic Operations -—---------------------—---------------------------------------—--- 3-1
`3-] Selecting Menu Items ------------------------------------------------------------------- 3-1
`3-2 Pointing Operations in Operating Windows --—-----------------—---—--------——-- 3-4
`3-3 Moving Windows----------—------------------------—----------------------------—------ 3-5
`3.4 Double Clicking With the Mouse
`3-6
`3-5 Displaying Shortcut Menus by Right Clicking With the Mouse ------------------- 3-7
`3-6 Operations when the “Send (Enter)" Key is Pressed ------------------------------- 3-8
`3-’? How to Close Windows-—-------------------------------------------------------------- 3-9
`
`4-1
`Chapter 4: Trading Products
`4-1 The Bond Futures Market --------------------------------------------------------------- 4-2
`
`4-2 The Bond Futures OptionsMarket 4-5
`4-3 The Index Futures Market ——----—-----—------------------------------------—------—----- 4-6
`
`4-9
`4-4 The Index Options
`4-5 The Stock Options Market-----------------------------------------------------------4-10
`
`Chapter 5: Screen Structures ----------------------------------------------------------------- 5-1
`5-1 The Main
`5-1
`5-2 Various Entry Windows
`5-3
`5-3 Various Query Response Windows ------------------------------------------------5-14
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`Chapter 6: User Settings When Using the Tenninals-----—--—---—---------------—-— 6-1
`6-1 Setting Up the Types of Ancillary Information on Board2’Quotation Screens ------------ 6-1
`6-2 Setting Up the Board Screen Price Display Method ----------------------------~ 6-3
`6-3 FOITIIBI Settings for the Order Entry Windows-----------—-----——------------- 6-5
`6-4 Automatic Setup for the Control Items (Either Self or Consigned) For Order Entry----- 6-?
`6-5 Setting Up the Entry Limit Quantities When Inputting New Orders --------------- 6-9
`6-6 Setting Up the Destination Printer for Orderz’Contract Related Notifications ——---—- 6-1 1
`6-‘? Setting Up the Destination Printer for One-way Communications Notifications,
`Such As Purchase Contract Balance Notifications ---———--------------—-— 6-16
`
`6-8 Setting Up the Destination Virtual Server for Order/Contract Related Notifications -- 6-19
`6-8 [sic] Setting Up the Notification Output Timing for the Page Printer--------------n 6-22
`6-9 Setting Up the Buzzer Tone For When a Notification Has Arrived in the
`Notification Display Area—-—-------------------------------- 6-24
`6-10
`Setting Up the Mouse Operations -—-------—-----—--------——-—-—-----—- 6-25
`
`Chapter 7: Board:’Quotation Information Queries ----------------------------—------ 7-1
`7-1 Page Registration --------------------————---—----------—------------ 7-1
`7-2 Split Format ——————-—-----—----------------------------——-—-- ?-I3
`7-3 Board Screen----------------------------------------------- 7-17
`7-4 Quotation Screen---------——-———--—-—-—-----—--—------—--------------— 7-27
`
`Chapter 8: The Notification Display Area ------------—-—------------------—-- 8-1
`8-1 Structure of the Notification Display Area -------------------------—- 8-1
`8-1 Method of Displaying in the Notification Display Area -——---————————————-- 8-3
`8-3 Notification Display in the Notification Display Area --—--——————---——-—-—------ 8-5
`8-4 inputting Corrected Orders From the Notification Display Area ------—----— 8-12
`
`[nputting Orders —--—------—-----------------—...............-- 9-1
`Chapter 9:
`9-1 Displaying the Order Entry Window ------------------——--------—--—-—-- 9-1
`9-2 Entering New Orders-—-———--——--———---——_——————————————————_— 9.2
`9-3 Inputting Sales!Purchase Lump Orders-—----------—------—-----------------—— 9-16
`9-4 Entering Edited (Canceled or Modified) Orders ---------------.----——————-.. 9-23
`9-5 Group Cancellation Instructions -—-----———-——-——--—-----—-.——————————.-....... 9-36
`
`Chapter 10: Queries—-----------—----—--———————--..—--.-———————————......-...-- 10.1
`10-1
`The Query Function —-—-----—-————-——-----.-—----———-————————————.—..__._. 10.1
`10-2
`Board Detail Queries ----—-——------......-.-——————————————.............. 10.5
`10-3
`Query of the Table of Orders By the Firm (Time Sequence) ————————————--_ 10-8
`10-4
`Query of Order and Contract Histories---—--—----——--——————————..-...—._ 10-1 1
`10-5
`Query of Order Fulfillment Status ---—————-—-—..-...—.-...———— .._........-.. 10-15
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`Query of Contract Statuses ----------------------------—-—-------—---— 10-18
`10-6
`Query of High Volume Contract Data Table—-——----------------------------------- 10-22
`10-?
`Query of Contract Records ——----------------------------------------—-— 10-24
`10-8
`Query of Settlement Price Table--------—-—-------------------—-—-- 10-26
`10-9
`10-10 Query of Security Money Calculation Base Price Table------------------------ 10-27
`10-1 1 Query of Order Information ---------------------------------------------- 10-29
`10-12 Query of Settlement Infonnatio ----—------------------------------— 10-30
`
`Chapter 1 l: Inputting Resa1eJBuyback Quantities, Etc. -----———---------—-------——-— 11-1
`11-]
`Overview of Inputting ResalefBuyback Quantities, Etc.------------———----- 11-1
`11-2
`Points of Caution When Inputting Resalefliuyback Quantities, Etc. ---------- 1 1-2
`1 1-3
`inputting ResalcfBuyback of Futures Transactions
`------------------- 11-7
`1 1-4
`inputting ResalefBuyback,/Execution of Rights for Options Transactions -----— 1 1-9
`11-5
`Inputting ResalefBuyback of Futures Accompanying the Execution of Rights to the
`Corresponding Options Transactions —-———————————————---— 1 1-12
`Ending the Inputting of Resale./Buyback, etc. ------—----------------1 1-14
`Inputting the Consigned Portion Transaction Security Money Calculation Basis Balance
`1 1-15
`
`11-6
`1 1-7
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`11-8
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`Ending the Entry of the Consignment Portion Transaction Security Money Calculation Basis
`Balance —————————-—--—----——--------------—————————------ 1 1-15
`
`-------------—---------------- 12-1
`Chapter 12: Querying Contract Balances, Etc.
`12-1
`The “Contract Balance Table (For the Firm)” for Futures Transactions ——————- 12-1
`12-2
`The “Contract Balance Table (For the Firm)” For Options Transactions —-—--- 12-3
`12-3
`The “Contract Balance Table” for Futures Transactions --—-—-—-------—---- 12-6
`124
`The “Contract Balance Table“ for Options Transactions —————————-----— 12-8
`
`Chapter 13: Notifications ------------------------------------—------—-- 13-1
`13-1
`Types of Output Notifications --------—------------- ----————————-— 13-1
`13-2
`Notification Output Destinations -—-----—----—-—-—------------——-— 13-2
`13-3
`Notification Serial Numbers-----------------------—---------- 13-4
`13-4
`Notifications Pertaining to Order Entry ———————————-—--——————————-——---- 13-5
`13-6
`Notifications Pertaining to Transaction Status---------—--—---—-—---—--- 13-27
`13-7
`Notifications Pertaining to Resa1e!BuybacldExecution of Rights -----------13-36
`13-8
`Notifications of Dividends-—-————————————————————————-—— 13-46
`13-9
`Notifications Pertaining to Contract Balances
`--—
`mmmmm----—-13-47
`13-1 0 Notifications Pertaining to Transaction Security Money Calculation Base
`Contract Balances -----------————----------------—--- 13-55
`Final Settlement Index (SQ) Messages-------------------------—-—-— 1 3-55
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`13-11
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`Chapter 14: Operating Functions---—---———————--—--—-————————--—--—--—.. 14.1
`14-1
`Final Serial Number Description ----------------------------.. 14.1
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`14-2 Retransmission Request/Cancellation ----~—-------------------——----------—~-—-— 14-5
`14-3
`Substitute Inst1'uctionsfCanceIIation ---------------------------------------------- 14-?
`
`Searching Notifications------------------------------------------------------------ 14-9
`14-4
`[sic] Printing Notifications ---------------------------———------------------------- 14-13
`14-6
`Forced Printing of Notifications ------------------------------------------------ 14- 1 '1'
`14-7
`14-8 Clearing Notifications ---------------------------u------------—----------------- 14-18
`
`Chapter 15: Actions in the Event of Faults -------------------------------------------— 15-1
`15-1
`Fault of the Transaction Terminal Equipment --------------------------------—- 15-1
`15-2
`Fault of the Communications Circuits -------------------------------------------15-4
`
`Fault of the Central System ---—-----------------—---------------u-------------« 1 5-4
`15-3
`15-4 Operations When Recovering From Faults ------------------------------------- 1 5-5
`15-5 Use of Terminals When There is a Fault-----------------------------------------15-6
`
`Fault Messages in the Terminal System ----------------------------------------- 15-7
`15-6
`15-7 Handling When There Is a Fault In a Terminal Supplied By the Company 15-8
`
`<<Appendix l>>
`Messages
`<<-Appendix 2>>
`Pattern for Automatically Set Up Pages
`<<Appendix 3>>
`Functions (Optional Functions}
`<<A1Jp6'ndix 45>
`Numbers Related to the System
`
`Table of Error
`
`Issue Record
`
`Password
`
`Telephone
`
`August 1998
`Tokyo Stock Exchange
`Business Systems Department
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`Chapter 2: Devices That Structure the Terminal System
`
`2-1 Overview of the Structure of the Terminal System
`2-1-I Terminal S stem Structure Dia am
`
`Datiededcam::I.n'ciiansl‘I:esat64ldJps
`cr9fil:lJhps
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`II
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`i
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`when there are
`multiple terminal
`servers. connection
`with the other
`terminal Sewers
`
`MVD (Monitor Video)
`'I1rough multi level branching from the
`distributor. up to 64 monitors can be
`connected.
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`2-]
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`Chapter 3: Basic Operations
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`3-4 Double Clicking the Mouse
`
`Several operations can be simplified by double clicking the mouse (successively pressing the left button on the
`mouse).
`
`*
`
`"‘
`
`*
`
`*
`
`Double clicking in specific areas on the boardsfquotation screens
`-9 This will display the new order entry window, and automatically fill in the issue name, sellfbuy. and price,
`etc., from the position that was double clicked.
`Double clicking in the notification area
`-) This will display the corrected order entry window, and automatically fill in the issue name and the order
`number from the notification information from the place that is double clicked.
`Double clicking the order-related query response window
`-) This will display the corrected order entry window, and automatically fill in the issue name and order
`number from the order information from the query response in the position that was double clicked.
`Double clicking the response display field in the resalefbuyback entry window. etc.
`-) This will display, in the entry area for the resalefbuyback quantity, etc., and automatically fill in the
`“expiration month, etc." and the “se1f}'consigned” fields from the response infonnation in the position that
`was double clicked.
`
`to
`
`
`
`
`<Eumpleod'AilonuficiyFiflin3!nFruntt|cPosiion1hiisDoubleCickuP
`m..........m
`..
`23296'
`I‘I3320{'l3:t7)
`gm]: lungs.»
`I5 0
`I329!
`
`,..;_-M
`-\lMI'!-ct
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`‘O
`
`1
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`I?! r
`
`
`Unite'._-
`s
`
`
`1.10:1;-ol_(?)
`
`. .. double clicked.
`
`
`Note that it is possible to set the interval for double clicking the mouse.
`-) See Section 6-1 1, Setting Up Mouse Operations.
`
`3-6
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`Chapter 5: Screen Structures
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`C‘hupu:1' D: SL‘|'u:c11 SI1‘L1cILII'cs
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`The operating screens that are displayed on the monitors are structured from the (1) main
`window, the (2) various types of entry windows, and (3) various types of query response
`windows.
`
`5-1 The Main Window
`
`5-} The Main Window
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`5-1
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`Chapter 7: Board;'Quotation Information Queries
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` {‘l1;':p1c1'?: B01111! (_;)tIot:1tion ll‘Ill'.II'|‘l‘I‘tIllt"rll
`(_‘_}Lu:1'it'.-_~'
`
`The boardfquotation screens can be displayed in six different formats, with a maximum of six issues
`for the board data and information for a maximum of 24 issues for the quotation information displayed
`simultaneously.
`
`The boardfquotation information displays have the following main characteristics:
`
`"‘ The boardfquotation infomiation is updated automatically at three second intervals.
`"'
`In the board/quotation screens, conesponding codes are displayed.
`*
`In the board screens, automatic updating continues even when the board information is scrolled
`up or down.
`The index orders with closing conditions are displayed continuously in the board screen.
`In the board screen, the actual order prices are displayed, without compiling the orders for
`quotation into a compiled display for the quotation prices.
`
`Moreover, queries for the boardfquotation information fill in the issue name into each of the
`registered pages and call the applicable pages.
`
`7-1 Page Registration
`
`When querying boardfquotation information, the set up of the applicable issue name is fundamental
`as the registration information for each of the registered pages, and by calling each of the registered pages
`it is possible to query boardfquotation information for the issue name that has been registered into the
`applicable pages.
`The issue name registration pages have custom settings pages and automatic settings pages, where it
`is possible for the user to select and register issue names as desired for each client in the custom settings
`pages, where, in the automatic settings pages, the issues that have been set up in advance by the Tokyo
`Stock Exchange are registered [automatically].
`
`
`
`
`
`— C
`
`
`
`ustom Sfiflins P385 m Re isters an desired 24 issue names for each client.
`50 — Sl
`Bonds futures transactions automatic setu - aes.
`
`Stock options transactions automatic setup pages.
`<Example>: Page “I801”
`-) Automatic setup page for“Taisei Construction options
`
`transactions"
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`Various source
`stock codes
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`Automatic Settings
`Pages
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`7-3 Board Screen
`
`7-3-1 Board Screen Display Items
`"‘
`2-split Board Screen
`This is displayed when the split format (board x 2) is selected.
`
`(D
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`.
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`01 Long Term Gov. Bond 012
`Basic
`13293
`@Ki332o(13:17)(2o12) @ ©
`
`10
`250
`r;e..,s;
`250 @152
`Al MEIKCI
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`(7)
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`(8)
`
`(9)
`
`(10)
`
`(I 1)
`
`"' The applicable raw stock for the OP issue is truncated depending on the level, and displayed.
`*
`If less than 100,000 yen: All digits are displayed.
`“'
`If 100,000 yen or more: Last three digits are truncated for display.
`When it comes to the price of the raw securities, delays in the tirning of sending the updated
`data may cause different prices to be displayed between issues for the same raw security.
`
`Daily Volume:
`The daily volume is displayed in only the 6-partition board screen.
`
`Unfulfilled Order Quantity Order:
`Displays the total quantity of unfulfilled orders.
`"‘
`For the unfulfilled orders, the various designated prices for the designated price orders are
`totaled and displayed, and also, in the applicable display field, the total quantities are
`displayed as well.
`
`Message Indicating Caution Information
`When caution information has been generated, “Caution" will be displayed.
`"‘ When this message is displayed, query the “Caution Infomiation" to check the details.
`-9 See Section 10-1 1, “Caution Information Query.“
`
`Board Automatic Update Paused Message
`If the automatic updating processes for the board information are interrupted due to a fault in the
`central system, for example, the “Board Paused" message will be displayed.
`* When the automatic updating process for the board information has been interrupted and this
`message is displayed, a query of the board information for the most recent status of the issue
`displayed can be performed by pressing the “Send” (Enter) key.
`
`Order Price
`This displays the order price (rnarketfclosing/designated}.
`Moreover, for the designated part, the 2-partition board screen will display 20 prices. and the 4.36-
`partition board screens will display 6 prices.
`"‘ The designated prices will be displayed in the price units for the issue that is displayed.
`-9 See Chapter 4, ‘Transaction Products”
`3!
`For the order price display method, one of the following can be selected:
`*
`“Non-compressed price display method” (A method that displays all methods.)
`*
`“Compressed price display method” (A method that displays only the specified prices,
`such as the prices for which there are orders.
`-) See Section 6-2, “Setting Up the Board Screen Price Display Method"
`
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`Chapter 7: BoardfQuotation Information Queries
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`*
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`*
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`The last contract price (or the day's reference price if prior to the first settlement for the day) will be
`displayed in yellow.
`There is a “basic board screen" that displays the prices in the center of the “board display center
`prices“ and a “scroll screen" when scrolling has been performed.
`-) See Section 7-3-2, “Board Display Center Prices."
`
`
`
`
`
`
`
`
`*
`
`*
`*
`
`The number of orders, the number of order events, and the number of closing
`specified price orders will be displayed for each order price.
`For unfulfilled orders, the specified price orders are totaled and displayed
`for die specified prices, and the total quantity is displayed in the
`“unfulfilled order quantity total“ field.
`In the “closing” field, only the "At market closing” orders are displayed.
`The total number of orders for which the prices exceed the displayed
`prices is displayed in the “OVER" field. and the total number of orders
`for prices that are less than the displayed prices is displayed in the
`"UNDER“ field.
`
`
`
`(12) Order Quantities!
`(13) Order Event!
`(14) Closing Specified
`Price Order Quantities
`
`
`
`
`
`
`
`*
`
`The “OVER” and “UNDER” fields are not displayed when the board
`information is scrolled. (These are displayed only in the basic board
`screen display.)
`“‘ When a caution quotation or a special quotation is displayed, the orders to
`which said quotations apply are not displayed in aggregate in the
`
`- uotation rices, but rather are actuall dis - la d in the order rices.
`
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`(15) Corresponding Codes
`
`
`
`
`
`
`*
`*
`
`When in a matching state, the following codes are displayed at the strike
`prices.
`“#": Prices for which a strike is possible.
`“'": Prices requiring a decision by the Tokyo Stock Exchange as to
`whether or not a strike is possible.
`* However. when there are multiple strike prices on the board, the “it” will
`be displayed at the strike price that is nearest the reference price, an “*“
`
`
`will be disla -
`for the other rices.
`
`
` (I6) Quotation Codes
`In the quotation display, the following codes are displayed to the left of the
`prices for sales quotations, and displayed to the right of the prices for
`
`
`purchase quotations:
`
`
`Bond iBond Futures OP Issues
`
`
`
`
`
`
`
`
`
`
`*
`
`“
`
`"
`
`Special quotations that do not depend on the board
`*
`Special quotations for sales: “U” E Special quotations for
`
`purchases: "K"
`
`Special quotations that depend on the board "‘
`
` *
`Special quotations for sales: “[Japa.nese Katakana ‘‘U‘‘] I
`Special quotation for sales: [Japanese Katakana “I-’ta"]
`
`Index Fururesilndex OptionslStoclt Options Issues
`
`"
`Caution quotations
`
`*
`Caution quotations for sales: “U” I Caution quotations for
`
`purchases: “K"
`
`*
`Special quotations
`
`
`*
`Special quotations for sales: “[Japanese Katakana “U"] I
`
`
`
`S - ecial
`- notation for sales: Ja a anese Katakana “l(a"
`
`
`7-22
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`Chapter 7: Board/Quotation lnfomiation Queries
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`7-3-2 Board Display Center Prices
`"‘ The board screen wherein scrolling has not be performed is termed the “basic board screen," and
`the display of the board information is constantly updated to be displayed in the center part of the
`board for the “board display center prices.” The “board display center prices” are determined in
`the priority sequence in the table below.
`
`
`
`Priorit Se uence of the Prices for the Board Dis o la Center Prices
`(1) Special quotation prices
`(2 Reference rices
`
`(1) Cautionfspecial quotation prices
`(2) The applicable order prices if there has been a purchase order or
`
`Prior to the first
`contract
`
`Continuing
`
`
`
`
` salesorderwithpriorityoverthemostrecentcontractprice.
`
`
`
`
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`3 Most recent contract a rice.
`
`(1) Last special quotation prices.
`(2) Last prices
`(3) The days reference price if there is neither a contract for the day nor
`
`
`a final s - ecial c uotation - rice
`
`
`
`*
`
`*
`*
`
`in the “Basic board screen" of the “Non-compressed price display method,” “Three prices above
`and below” is set for the “Floating display area” of the “Board display center prices” for the two
`partition board display, and “one price above and below" is set for the four or six partition board
`display, and when that range is exceeded, the prices in the center pa11 of the board are compiled
`automatically.
`In the “compressed price display method," the “board display center prices” are always compiled
`automatically in the center part of the board.
`Moreover, in the “scroll screen," the display positions for the prices do not change automatically.
`
`<Example of Automatically Compiled Display: The Non-compressed Price Displaylfi “Partition Board
`Screen (With one price above and below in the floating display area)>
`01
`Sony -PO12-9500
`v
`
`u47co(13; 1?)
`"Win
`mm 01 Son:-' -P012-9500 v
`sea
`
`2
`
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`Gives: the contract at the "-1500." the price in the
`center of the board display changes from "-t'«'00‘"
`to “-1500.“ and because this exceeds the “floating
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`51 Mfllfll
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`Chapter 7: Board!Quotati on Information Queries
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`7-3 -3 Board Display Scrolling
`The board information scroll operations are performed using the method below in order to see
`information on the prices above and below the display range of the prices that are displayed in the
`“Basic board screen.”
`
`* Use the mouse to click the scroll buttons (the A or V) on the board screen.
`-) Scrolls by one price each.
`Press the arrow keys on the keyboard to move the cursor on the board screen up and down.
`-) Scrolls by on price each.
`Press the “Up” or “Down” key on the keyboard.
`-) Scrolls by ten prices each for the 2 partition board display, or three prices each for the four or
`six partition board display.
`
`Moreover, the display can be retumed to the “Basic boand screen” from the “Scroll screen" using the
`method described below:
`
`"' Use the mouse to click the “H" (Home) button on the board screen.
`“‘
`Press the “Home” key on the keyboard.
`
`0 Even when scrolling is performed. the board infcnnation still updaes aitomaticaily.
`
`O 'l'he"I-I"bull:I.'Iis dilpllyadiiroduuflaebntdlcraaiwhullhelcrolscrocnistiapllyed.
`
`§ 'Ihe“Ovu-" aid “Unde¢" field infmnmion is not displayed what scrolling,
`
`<E:-:p|eal‘savl1Op-erIIinna>
`
`
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`Sous’ -P012—9500
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`7-26
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`TSEODOOOOO64 1
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`Page 14 of 16
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`CME—E0005526
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`Page 14 of 16
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`
`
`Chapter 9: Order Entry
`
`9-2-2 Ordering From the New Order Entry Window
`9-2-2.1 Displaying the New Order Entry Window
`There are the two following ways to display the new order entry window:
`* Use the mouse to double click the special area in the boardfquotation screen.
`-) Depending on the location that has been double clicked, the “issue name,
`prices,” and “execution conditions" will be filled in automatically.
`*
`If the double clicking on the boardfquotation screen is at a location wherein board
`information is not displayed, then a new order entry window will be displayed with
`nothing filled in automatically.
`
`9)
`
`er.
`
`9') £6
`
`sellfbuy,
`
`order
`
`<An Example of Automatic Fill-in Depending on the Double Click Position>
`OIl.a:IuTa'|n Gov. B-cndolz Bait.
`‘I128-E
`I(l3.1z0(1s:t‘l‘J
`
`
`
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`
`mouse on a specific boardlquotatioen screen agam.
`
`Even after the new order entry window has been displayed,
`it is possible to change the setting; by double clicking the
`
`Page 15 of 16
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`TSE0000000642
`
`CME—EUU05527
`
`Page 15 of 16
`
`
`
`<<Appendix 4>> System-related Telephone Numbers
`
` "
`‘
`..-'\ppct1tiix
`f*'%_\_'::IL-:11-2't'l:11L:ii Telugwltnm: .'\L|n1hL'-rs
`
`As ofAugust, 1998
`
`*
`
`Inquiries regarding repairsfmaintenance of the transaction terminals
`(Hitachi Denshi Service):
`Main: 3271-2?0I
`Ext.:
`658
`
`*There is no maintenance for terminals supplied by your firm, so maintenance should be
`handled by the participant.
`
`* Queries regarding purchasing replacement parts
`3464-71 19
`(Hitachi Data Systems):
`Telephone:
`* For replacement parts, the “Hitachi Data Systems” is presented as a vendor, but
`replacement parts can be purchased from other companies as well as long as they do not
`cause problems in use.
`
`* Queries regarding increasing the number of transaction terminals or moving the transaction
`terminals.
`
`(Tokyo Stock Exchange Business Systems Department):
`
`Telephone:
`
`3665-1363
`
`* Other queries
`(Tokyo Stock Exchange Business Systems Department):
`Ext;
`
`Telephone:
`18?, 8
`
`3808-2571, 2
`
`"‘ Use of terminals during emergencies and faults
`(Tokyo Stock Exchange Business Systems Department):
`Ext;
`
`Telephone:
`18? — 9
`
`3808-2571 - 5
`
`Appendix 4-1
`
`TSE0000000643
`
`Page 16 of 16
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`CME—ED{]05528
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`Page 16 of 16