`Subject:
`
`Georgia MWTay
`Friday, November 21, 1997 06:45AM
`Elizabeth Reeves
`Barbara Althoff-Simon; David Glessner; Ralph Kettllng; Bernhard Neumann
`Important: Goodyear
`
`We have an urgent situation at Goodyear Tire. Trilogy is in at an
`executive level with their pricing offering--positioned as part of their
`Selling Chain. AE has been told if SAP does not hav~ a response in
`December, they will probably be going with Trilogy pricing.
`Possibly
`2,000 seats at risk.
`
`Background:
`
`Goodyear is one of SAP's oldest R/2 customers
`Went live with R/2 in spring of 1996
`Global agreement for 5000 seats in u.s. and Europe in the No. American
`Tire Div. ($68 division)
`PW is implementation partner
`WW conversion to R/3 planned
`Trilogy has indicated Firestone/Bridgestone has chosen them (to date SAP
`project team has said they do not know about this)
`
`I have spoken directly to Ralph and these are the next steps:
`
`A/E, Ralph Kettling to identify PE who has specialization in Pricing
`He will try to identify requirements from Goodyear--specifics on why
`they are looking at Trilogy vs. R/3 and if
`configuration is
`a requirement.
`He has requested a meeting with Goodyear under non disclosure to
`·•iew SPE directions, functionality
`in December. He is to have requirements before that session.
`
`Questions:
`
`Is Product Management prepared to conduct this session?
`~f. they will and do not want to come from Germany, is there a u.s.
`Pric~ng · expert who could interface with
`product management and then meet with Goodyear?
`Is there expertise within an ICOE who could work with product
`management
`
`This would be a major win for Trilogy.
`
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