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`EXHIBIT 12
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`Page 1 of 12
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`ELECTRONIC ARTS
`
`USER AGREEMENT
`
`Last Updated: August 18, 2017
`
`Welcome to EA. This Agreement governs your access and use of software products, such as game software
`contained on disc or downloaded, offered by EA andits subsidiaries ("EA") and related updates, upgrades
`and features as well as online and mobile services, features, content and websites offered by EA
`(collectively "EA Services"). This Agreement is between you and the EA entity listed in Section 14 below.
`
`BY USING EA SERVICES, YOU AGREE TO THESE TERMS. iF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE
`EA SERVICES. FOR RESIDENTS OF CERTAIN COUNTRIES, YOU AGREE TO THE ARBITRATION AGREEMENT AND
`CLASS ACTION WAIVER DESCRIBED IN SECTION 15 TO RESOLVE ANY DISPUTES WITH EA.
`
`TABLE OF CONTENTS
`
`1. EA Account
`2. License
`3. Content and Entitlements
`
`4, Availability of EA Services and Updates
`5. Your UGC
`
`6. Rules of Conduct
`7. PC Products
`8. Termination and Other Sanctions
`9. Consent to Use Data
`
`10. Other Software, Utilities and Tools
`11. Third Parties
`
`12. Disclaimer of Warranties: Limitation of Liability
`13. General Terms
`14. Changes to this Agreement
`15. Dispute Resolution by Binding Arbitration
`16. Supplemental Terms for PlayStation®
`
`1. EA Account
`
`You need an EA Account to access and use manyEA Services, including to play online.
`
`To create an EA Account, you must have a valid email address, and provide truthful and accurate
`information. You must be eligible to use the EA Service for which you are registering and must be resident
`of a country where use of EA Services is permitted.
`
`You must be at least 13 years of age (or such other minimum ageasis applicable in your country of
`residence) to create an EA Account.If you are aged between the relevant minimum age and 18 (or the age
`of majority where you live), you and your parent or guardian must review this Agreement together. Parents
`and guardiansare responsible for the acts of children under 18 years of age when using EA Services. EA
`recommends that parents and guardians familiarize themselves with parental controls on devices they
`provide their child.
`
`http://tos.ea.com/legalapp/(WEBTERMS/US/en/PC/
`
`9/18/2017
`AB-EA 008408
`
`

`

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`You are responsible for the activity on your EA Account. Your EA Account may be suspended or terminated
`if someoneelse usesit to engagein activity that violates this Agreement.
`
`You may cancel your EA Account at any time. You also may cancel a subscription to a particular EA Service at
`any time. Contact EA’s Customer Service Department at help.¢a.com to cancel your EA Account. To
`complete your request, EA maycollect fees or costs incurred,if allowed by law, and any amounts owed to
`third-party vendors or content providers.
`
`2. License
`
`The EA Services are licensed to you, not sold. EA grants you a personal, limited, non-transferable, revocable
`and non-exclusive license to use the EA Services to which you have access for your non-commercial use,
`subject to your compliance with this Agreement. You may not access, copy, modify or distribute any EA
`Service, Content or Entitlements {as those terms are defined below), unless expressly authorized by EA or
`permitted by law. You may not reverse engineer or attempt to extract or otherwise use source code or
`other data from EA Services, unless expressly authorized by EA or permitted by law. EA orits licensors own
`and reserve all other rights, includingall right, title and interest in the EA Services and associated
`intellectual property rights.
`
`3. Content and Entitlements
`
`The EA Services include Content and Entitlements. Content is the software, technology, text, forum posts,
`chat posts, profiles, widgets, messages, links, emails, music, sound, graphics, pictures, video, code, andall
`audio visual or other material appearing on or emanating to or from EA Services, as well as the design and
`appearanceof our websites. Content also includes user-generated Content ("UGC"). UGC includes EA
`Account personas, forum posts, profile content and other Content contributed by users to EA Services.All
`Contentis either owned by EAor its licensors, oris licensed to EA and its licensors pursuant to Section 5
`below.
`
`Entitlements are rights that EA licenses to you to access or use the online oroff-line elements of EA
`Services. Examples of Entitlements include access to digital or unlockable Content additional or enhanced
`functionality (including multiplayer services); subscriptions; virtual assets; unlock keys or codes, serial codes
`or online authentication; in-game achievements; virtual points, coins, or currencies.
`
`Werefer to these virtual points, coins or currencies as "EA Virtual Currency”. When you obtain EA Virtual
`Currency from us or our authorized partners, you receive a personal, limited, non-assignable, non-exclusive,
`revocable license to access and select the Entitlements that EA expressly makesavailable to you.
`
`EA Virtual Currency has no monetary value and has no value outside of our products and services. EA Virtual
`Currency cannotbe sold, traded, transferred, or exchanged for cash; it only may be redeemed for
`Entitlements available for the EA Service. EA Virtual Currency is non-refundable, and you are not entitled to
`a refund for any unused EA Virtual Currency. Once you redeem EA Virtual Currency for an Entitlement, that
`Entitlement is not returnable, exchangeable, or refundable. If you live in Japan, you agree to use any EA
`Virtual Currency within 180 days from the date of purchase.
`
`You will provide at your own expense the equipment, Internet connection and charges required to access
`and use EA Services.
`
`http://tos.ea.com/legalapp/(WEBTERMS/US/en/PC/
`
`9/18/2017
`AB-EA 008409
`
`

`

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`4. Availability of EA Services and Updates
`
`Wedo not guarantee that any EA Service, Content or Entitlement will be available at all times,in all
`locations, or at any given time or that wewill continue to offer a particular EA Service, Content or
`Entitlements for any particular length of time. EA does not guarantee that EA Services can be accessed on all
`devices, by means of a specific Internet or connection provider, or in all geographic locations.
`
`From time to time, EA may update, change or modify an EA Service, Content or Entitlements, without notice
`to you. These updates and modifications may be required in order to continue to use EA Services.
`
`EA may need to update, or reset certain parameters to balance game play and usage of EA Services. These
`updates or "resets" may cause you setbacks within the relevant game world and mayaffect characters,
`games, groups or other Entitlements under your control.
`
`5. Your UGC
`
`You are responsible for your UGC. You may not upload UGC thatinfringes a third party's intellectual
`property rights or that violates the law, this Agreement or a third party's right of privacy or right of publicity.
`
`EA may,in its sole discretion, remove, edit or disable UGC for any reason,including if EA reasonably
`determines that UGC violates this Agreement. EA does not assume any responsibility orliability for UGC, for
`removingit, or not removing it or other Content. EA does not pre-screen all UGC and does not endorse or
`approve any UGCavailable on EA Services.
`
`When you contribute UGC, you grant to EA,its licensors and licensees a non-exclusive, perpetual,
`transferable, worldwide, sublicensable license to use, host, store, reproduce, modify, create derivative
`works, publicly perform, publicly display or otherwise transmit and communicate the UGC, or any portion
`thereof, in any manner or form and in any medium or forum, whether now knownor hereafter devised,
`without notice, payment or attribution of any kind to you or any third party. You also grant all other users
`who can access and use your UGC on an EAService the right to use, copy, modify, display, perform, create
`derivative works from, and otherwise communicate and distribute your UGC on or through the relevant EA
`Service without further notice, attribution or compensation to you.
`
`6. Rules of Conduct
`
`When you accessor use an EA Service, you agree that you will not:
`
`¢ Violate any law, rule or regulation.
`¢
`interfere with or disrupt any EA Service or any server or network used to support or provide an EA
`Service, including any hacking or cracking into an EA Service.
`« Use any software or program that damages, interferes with or disrupts an EA Service or another's
`computeror property, such as denial of service attacks, spamming, hacking, or uploading computer
`viruses, worms, Trojan horses, cancelbots, spyware, corrupted files and time bombs.
`interfere with or disrupt another player's use of an EA Service. This includes disrupting the normal
`flow of gameplay, chat or dialogue within an EA Service by, for example, using vulgar or harassing
`language, being abusive, excessive shouting(all caps), spamming, flooding or hitting the return key
`repeatedly.
`
`http://tos.ea.com/legalapp/(WEBTERMS/US/en/PC/
`
`9/18/2017
`AB-EA 008410
`
`

`

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`¢ Harass, threaten, bully, embarrass, spam or do anything else to another player that is unwanted, such
`as repeatedly sending unwanted messages or making personal attacks or statements about race,
`sexual orientation, religion, heritage, etc. Hate speech is not tolerated.
`* Contribute UGC or organize or participate in any activity, group or guild that is inappropriate, abusive,
`harassing, profane, threatening, hateful, offensive, vulgar, obscene, sexually explicit, defamatory,
`infringing, invades another's privacy, or is otherwise reasonably objectionable.
`¢ Publish, post, upload or distribute UGC or contentthat Isillegal or that you don't have permission to
`freely distribute.
`¢ Publish, post, upload or distribute any content, such as a topic, name, screen name, avatar, persona,
`or other material or information, that EA (acting reasonably and objectively) determinesis
`inappropriate, abusive, hateful, harassing, profane, defamatory, threatening, hateful, obscene,
`sexually explicit, infringing, privacy-invasive, vulgar, offensive, indecent or unlawful.
`* Post a message for any purpose other than personal communication. Prohibited messages include
`advertising, spam, chain letters, pyramid schemes and other types of solicitation or commercial
`activities.
`
`impersonate another personor falsely imply that you are an EA employee or representative.
`*
`improperly use in-game support or complaint buttons or make false reports to EA staff.
`¢
`¢ Attempt to obtain, or phish for, a password, account information, or other private information from
`anyoneelse on EA Services.
`¢ Use any robot, spider or other automated device or process to access this website for any purpose or
`copy any material on this website.
`* Use or distribute unauthorized software programs or tools, such as "auto" software programs,
`“macro” software programs, "cheat utility” software program or applications, exploits, cheats, or any
`other gamehacking, altering or cheating software or tool.
`* Modify any file or any other part of the EA Service that EA does not specifically authorize you to
`modify.
`e Use exploits, cheats, undocumented features, design errors or problemsin an EA Service.
`e Use or distribute counterfeit software or EA Content, including EA Virtual Currency.
`e Attempt to use an EA Service on or through any service that is not controlled or authorized by EA.
`¢ Sell, buy, trade or otherwise transfer or offer to transfer your EA Account, any personal access to EA
`Services, or any EA Content associated with your EA Account, including EA Virtual Currency and other
`Entitlements, either within an EA Service or on a third party website, or in connection with any out-of-
`gametransaction, unless expressly authorized by EA.
`e Use an EA Service in a country in which EAis prohibited from offering such services under applicable
`export control laws.
`if an EA Service requires you to create a "user name" or a “persona” to represent you in game and
`online, you should not use your real name and may not use a user nameor persona that is used by
`someoneelse or that EA determinesis vulgar or offensive or violates someoneelse's rights.
`* Engage in any other activity that significantly disturbs the peaceful, fair and respectful gaming
`environment of an EA Service.
`e Use information about users publicly available in any EA Service (e.g. on a leaderboard) for any
`purpose unrelated to the Service, including to attempt to identify such users in the real world.
`¢ Promote, encourage or take part in any prohibited activity described above.
`
`*
`
`If you or someone using your EA Accountviolates these rules and fails to remedy this violation after a
`warning, EA may take action against you, including revoking access to certain or all EA Services, Content or
`Entitlements, or terminating your EA Account as described in Section 8. In case of severe violations, EA may
`take these actions without issuing a prior warning. Some examples of severe violations include, but are not
`limited to: promoting, encouraging or engaging in hacking, selling EA accounts or entitlements (including
`
`http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
`
`9/18/2017
`AB-EA 008411
`
`

`

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`virtual currencies and items} without EA’s permission, extreme harassment, or threateningillegal activities.
`When practical, EA will notify you of the action it will take in response to violations of these rules or breach
`of this Agreement.
`
`Specific EA Services may post additional rules that apply to your conduct on thoseservices.
`
`If you encounter another user whois violating any of these rules, please report this activity to EA using the
`"Help" or "Report Abuse” functions in the relevant EA Service,if available, or contact Customer Support at
`heip.ea.com.
`
`EA may,in its discretion, monitor or record online activity or Content on EA Services and may remove any
`Content from any EA Service at its discretion. Remember that your communications and your UGC in an EA
`Service are public and will be seen by others.
`
`Your use of EA Services is subject to EA's Privacy and Cookie Policy at privacy.ea.com, which is incorporated
`by reference into this Agreement.
`
`7. PC Products
`
`This Section applies to EA Services for play on a Personal Computer ("EA PC Products"). To access and use
`EA Services associated with an EA PC Product, you mayfirst need to register with the serial code enclosed
`with the EA PC Product.
`
`A. Technical and Content Protection Measures
`
`EA utilizes certain technical or content protection measures to prevent piracy and the unauthorized copying
`or use of an EA PC Product. EA PC Products use Origin Online Activation and also may use Sony DADC
`Austria AG's Denuvo content protection technology. To see which games use Denuvo,visit
`nttos://www.ea.com/legal. An EA Account, including the acceptance of this Agreement and EA's Privacy and
`Cookie Policy at privacy.ea.com, installation of the Origin client application (https://www.origin.com/en-
`us/about), acceptance of the Origin EULA, and an Internet connection are required to authenticate the EA
`PC Product and verify your license upon theinitial launch of the EA PC Products on any unique machine
`("Authenticate" or "Authentication"). The serial code provided with this EA PC Products will be verified
`during Authentication. Authentication is limited to one EA Account per serial code, which means the EA PC
`Productis not transferable. EA may validate your license by subsequent online Authentication. There is no
`limit to the total number of machines on which the EA PC Products can be Authenticated, but you may
`launch and access the EA PC Product on no morethan five unique machinesin any rolling 24-hour period. If
`you attemptto circumvent, disable or tamper with these technical protection measures, the EA PC Product
`may not function properly and this License shail terminate for your material breach. Keep your serial code
`because you may needit to install the EA PC Service on other machines. This technology may interfere with
`certain applications, such as debuggers, that can be used to circumvent access-control technology.
`
`B. Monitoring
`
`EA utilizes certain technologies to detect and prevent cheating in connection with the use of EA PC
`Products. These are described below. You can visit https://www.ea.com/legal to know which technologyis
`used with each EA PC Product.
`
`Punkbuster. EA may use Punkbuster Anti-Cheat technology from Even Balance, Inc. You may optto install
`Punkbuster during the installation of an EA PC Product.If it is installed, when you connect online to a game
`
`http://tos.ea.com/legalapp/(WEBTERMS/US/en/PC/
`
`9/18/2017
`AB-EA 008412
`
`

`

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`server using Punkbuster, Punkbuster will monitor your computer's random access memory (RAM} for
`Unauthorized Third Party Programs running concurrently with the EA PC Product and any modifications to
`the EA PC Product's files enabling or facilitating cheating. An Unauthorized Third Party Program is a third
`party program orfile (such as a "addon", "mod", "hack", "trainer", or "cheat") that EA believes (i) enables or
`facilitates cheating of any type: (ii) allows users to modify or hack the gameinterface, environment, and /or
`experience in any way not expressly authorized by EA:or (ili) Intercepts, “mines”, or otherwise collects
`information from or through the game. If you uninstall the EA PC Product, Punkbuster will remain dormant
`on your computer. To uninstall Punkbuster, run the executable at
`
`https://www.evenbalance.com/downloads/pbsve/pbsvc.exe.
`
`EA Anti-Cheat Technologies. EA may use its own anti-cheat technologies. When you connect online to a
`gameserver, these technologieswill activate and monitor your game play, the gamefiles associated with
`the EA PC Product and your computer's RAM. These technologies detect cheating and Unauthorized Third
`Party Programs running concurrently with the EA PC Product and any modifications to the EA PC Product's
`files enabling or facilitating cheating.
`
`if any of these anti-cheat technologies detects cheating, we may collect relevant information, including your
`account name, details about an Unauthorized Third Party Program and the EA PC Productfiles modification
`detected, and the time and date it was detected. We also may terminate your License and your EA Account
`if we determine you have been cheating.
`
`When you disconnect from the gameserver, these anti-cheat technologies will be deactivated.
`
`C. Uninstalling
`
`You may uninstall EA PC Products at any time within your gamesettings in the Origin client. Certain locally
`saved files may remain on your computerafter uninstallation. You may manually delete thesefiles by
`searching for the gametitle in your My Documents folder on PC or via thefile finder on a Mac.
`
`8. Termination and Other Sanctions
`
`This Agreementis effective until terminated by you or EA. EA may terminate your access and use of any EA
`Services or your EA Accountif EA determines that you have violated this Agreement or that there has been
`otherwise unlawful, improper or fraudulent use of EA Services associated with your EA Account. When
`practical, EA will notify you of the termination. You may lose your user name and persona as a result of an
`EA Account termination. If you have more than one EA Account, depending on the type of violation or
`misuse, EA may terminate all of your EA Accounts and all related Entitlements. If your EA Accountis
`terminated, you will not have access to your EA Accountor Entitlements and may be barred from accessing
`or using any EA Service again. Upon termination, your license under this Agreementalso shall terminate.
`
`Instead of termination and prior to any termination, EA may issue you a warning, suspend your access toa
`particular EA Service or your EA Account, remove or revoke Entitlements at an EA Account or device level,
`removeor delete any content which is in violation with this Agreement, or ban your device or machine from
`accessing specific EA Services. If EA takes any action described in this Section, you will not be entitled to a
`refund (subject to any statutory refund rights) and no Entitlements will be credited to you or converted to
`cash or other forms of reimbursement.
`
`http:/Aos.ea.com/legalapp/(WEBTERMS/US/en/PC/
`
`9/18/2017
`AB-EA 008413
`
`

`

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`EA may terminate any EA Service at any time bygiving at least thirty days’ notice either via email (if
`available), within the affected EA Service, or on the service updates page of EA's website
`(httos://www.ea.com/service-upcates).
`
`If you believe that any action has been taken against your Account or device in error, please contact
`Customer Support at help.ea.com.
`
`Sections 5, 8-9, 11-15 of this Agreementsurvive termination of this Agreement.
`
`9. Use of Data
`
`When you use an EA Service, EA may collect and store data from your computeror device, including
`information about your computer or device and operating system (such as IP Address and device ID),
`information about your EA Service usage, gameplay and usagestatistics, system interactions and peripheral
`hardware(for example, to protect your game stats, EA may place a randomly generated identification
`number in the keychain storage of your device. That identifier will be removed when you reset your device).
`If you play an EA Service offline, this data will be stored on your device and transmitted to EA when your
`device connects to the Internet. EA uses this information to operate its business, improve its products and
`services, provide services to and communicate with you (including for marketing purposes), provide
`software updates, dynamically served content and software support, and trouble-shoot bugs or otherwise
`enhance your experience. If you participate in online services, EA also may collect, use, store, transmit and
`publicly display statistical data regarding game play (including scores, rankings and achievements), or
`identify content that is created and shared by you with other players.
`
`Your data is collected, used, stored and transmitted by EA Inc. in the United States, in accordance with EA's
`Privacy and Cookie Policy at privacy.ca.com.
`
`10. Other Software, Utilities and Tools
`
`EA Services may require or allow you to download software, software updates or patches, or otherutilities
`and tools from EA orits licensors onto your computer, entertainment system or device. These technologies
`may be different across platforms, and the performance of EA Services may vary depending on your
`computer and other equipment. You understand that certain updates to these technologies may be
`required in order to continue use of an EA Services. Some of these updates may contain locked features or
`content that require you to pay an additional fee to access them. You consent to EA automatically installing
`any available updates for EA Services. Failure to install available updates may render EA Services, including
`EA PC Products, unplayable.
`
`11. Third-Parties
`
`Some EA Services may give you the option of playing on servers not owned or controlled by EA. EA does not
`control those services and is not responsible for your use of the EA Service on or through them. These third
`party services may subject you to additional or different terms and restrictions.
`
`EA Services may include hyperlinks to third party web sites. Those sites may collect data or solicit personal
`information from you. EA dees not control those sites and is not responsible for their content or for their
`collection, use or disclosure of personal information.
`
`http://tos.ea.com/legalapp/(WEBTERMS/US/en/PC/
`
`9/18/2017
`AB-EA 008414
`
`

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`12. Warranties; Limitation of Liability
`
`IF YOU LIVE IN THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND, THE EA SERVICES WILL BE
`PROVIDED WITH REASONABLE CARE AND SKILL AND NO OTHER PROMISES OR WARRANTIES ABOUT THE EA
`
`SERVICES ARE MADE. IF YOU LIVE OUTSIDE THE EEA AND SWITZERLAND,EA SERVICES ARE LICENSED AND
`PROVIDED "AS IS." YOU USE THEM AT YOUR OWN RISK. TO THE FULL EXTENT PERMITTED UNDER
`
`APPLICABLE LAW, EA GIVES NO EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING IMPLIED
`WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE,
`NONINFRINGEMENTOF THIRD PARTY RIGHTS, AND WARRANTIES ARISING FROM A COURSE OF DEALING,
`USAGE OR PRACTICE. EA DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENTOF THE
`
`PRODUCT OR EA SERVICE; THAT THE EA SERVICE WILL MEET YOUR REQUIREMENTS; THAT OPERATION OF
`THE EA SERVICE WILL BE UNINTERRUPTED OR FREE FROM ERRORS, BUGS, CORRUPTION,LOSS,
`INTERFERENCE, HACKING OR VIRUSES, OR THAT EA SERVICES WILL INTEROPERATE OR BE COMPATIBLE
`WITH ANY OTHER SOFTWARE. EA DOES NOT WARRANT OR GUARANTEE ANY THIRD PARTY PRODUCT OR
`
`
`
`warranty-policy/ FOR RIGHTS AVAILABLETO AUSTRALIAN CONSUMERS.
`
`IF YOU LIVE IN THE EEA OR SWITZERLAND, EA AND ITS EMPLOYEES, LICENSORS AND BUSINESS PARTNERS
`WILL NOT BE LIABLE TO YOU FOR ANY LOSSES OR DAMAGES ARISING FROM YOUR ACTIONS OR BREACH OF
`
`THIS AGREEMENT, OR WHICHARISE AS A RESULT OF A THIRD PARTY'S (OR ANY OTHER) ACTS OR
`OMISSIONS BEYOND OUR CONTROL. IF YOU LIVE OUTSIDE THE EEA AND SWITZERLAND, TO THE FULL
`EXTENT PERMITTED BY APPLICABLE LAW, EA AND ITS EMPLOYEES, LICENSORS AND BUSINESS PARTNERS
`SHALL NOT BE LIABLE TO YOU FOR ANY LOSSES THAT WERE NOT CAUSED BY EA'S BREACH OF THIS
`
`AGREEMENT,OR INDIRECT, INCIDENTIAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES. THE TYPES OF
`EXCLUDED DAMAGESINCLUDE, FOR EXAMPLE, FINANCIAL LOSS (SUCH AS LOSS INCOME OR PROFITS), COST
`OF SUBSTITUTE GOODS OR SERVICES, BUSINESS INTERRUPTION OR STOPPAGE, LOSS OF DATA, LOSS OF
`GOODWILL, AND COMPUTER FAILURE OR MALFUNCTION. THIS LIMITATION APPLIES TO ANY CLAIM ARISING
`OUT OF OR RELATED TO THIS LICENSE OR EA SERVICE, WHETHER BASED IN CONTRACT, TORT, STATUTE,
`STRICT LIABILITY OR OTHERWISE. IT ALSO APPLIES EVEN IF EA KNEW OR SHOULD HAVE KNOWN ABOUT THE
`POSSIBILITY OF SUCH DAMAGE. YOU MAY RECOVER ONLY DIRECT DAMAGES IN ANY AMOUNT NO GREATER
`THAN WHATYOU ACTUALLY PAID FOR THE APPLICABLE EA SERVICE. EA DOES NOT LIMIT ITS LIABILITY FOR
`
`FRAUD, GROSS NEGLIGENCE, WILFUL MISCONDUCT, OR FOR DEATH OR PERSONALINJURY. SOME
`JURISDICTIONS DO NOT ALLOW THE ABOVE EXCLUSIONS AND LIMITATIONS, SO SOME OR ALL OF THEM
`MAY NOT APPLY TO YOU.
`
`If you purchased a physical copy of an EA Service from a physical retail store in the United States and you do
`not agree to the termsof this Agreement and have notinstalled or used the EA Service, you mayreturn it
`
`fora refund or exchangewithin thirty (30) days from the date of Purchase to the original place of purchase
`
`13. General Terms
`
`A. Entire Agreement
`
`This Agreement, together with any other EA terms that govern your use of EA Services, constitutes the
`entire agreement between you and EA. The Agreement may not be amended or modified unless made in
`
`http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
`
`9/18/2017
`AB-EA 008415
`
`

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`writing and signed by EA. Thefailure of EA to exercise any right under this Agreement shall not constitute a
`waiver of the right or any other right. If any part of this Agreementis held to be unenforceable, ail other
`parts of this Agreementshall continuein full force and effect.
`
`B. Governing Law
`
`if you live in the EEA, Switzerland, Brazil, Hong Kong, Mexico or Russia, (i) this Agreement is between you
`and EA Swiss Sarl, a companyregistered in the Geneva Companies Registry with company registration
`number: CH-660-2328005-8 and with offices at 8 Place du Molard, 1204 Geneva, Switzerland;(ii) the laws of
`your country of residence govern this Agreement and your use of EA Services; and(iii) you expressly agree
`that exclusive jurisdiction for any claim or action arising out of or relating to this Agreement or EA Services
`shall be the courts of your country of residence.
`
`If you live in the Republic of Korea,(i} this Agreement is between you and EA SwissSarl, a company
`registered in the Geneva Companies Registry with company registration number: CH-660-2328005-8 and
`with offices at 8 Place du Molard, 1204 Geneva, Switzerland; (ii) the laws of Korea, excluding its conflicts-of-
`law rules, govern this Agreement and your use of EA Services; and(ili) you expressly agree that exclusive
`jurisdiction for any claim or action arising out of or relating to this Agreement or EA Services shall be the
`courts of Korea.
`
`if you live in the United States, Canada or Japan, (i) this Agreement is between you and Electronic ArtsInc.,
`209 Redwood Shores Parkway, Redwood City, CA 94065, USA;(il) the laws of the State of California,
`excluding its conflicts-of-law rules, govern this Agreement and your use of EA Services; and (iii) you
`expressly agree that for claims and disputes not subject