Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 1 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 1 of 12
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`EXHIBIT 12
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`EXHIBIT 12
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`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 2 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 2 of 12
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`SONICWALL”
`
`
`
`SonicWallT'“ Email Security 9.0
`
`Release Notes
`
`February 2017
`
`These release notes provide information about the SonicWall‘" Email Security 9.0 release.
`
`Topics:
`
`0 About Email Security 9.0
`' New Features and Enhancements
`
`0 Resolved Issues
`
`' Known Issues
`
`I Product Licensing
`
`- Upgrade and Installation Instructions
`
`-
`
`SonicWall Support
`
`About Email Security 9.0
`
`Email Security 9.0 provides a flexible solution to protect email from spam. phishing, and viruses. This release
`extends Email Security to a new family of appliances that takes advantage of 64wbit architecture. The new
`appliances are the ESA 5000, ESA 7000 and ESA 9000. New features were added and enhancements were made
`as well. Refer to New Features and Enhancements for more details.
`
`IMPORTANT: Because Email Security 9.0 is a 64—bit implementation and prior versions are 32—bit,
`SonicWall recommends a fresh deployment for Email Security 9.0.
`
`Email Security 9.0 is supported as firmware on SonicWall Email Security appliances, as a software installation on
`Windows Server systems, and as a Virtual Appliance on VMware ESXi platforms. See the following sections for
`detailed requirements:
`
`0 Supported Platforms
`
`I Software Requirements
`
`0 Virtual Appiiance Requirements
`
`Supported Platforms
`
`Email Security 9.0 firmware is supported on the following SonicWall appliances:
`
`32-Bit Versions
`
`Ell-Bit Versions
`
`0
`
`II
`
`I
`
`Email Security 3300
`
`0 Email Security Appliance 5000
`
`Email Security 4300
`
`0 Email Security Appliance 7000
`
`Email Security 8300
`
`0 Email Security Appliance 9000
`
`SonicWali Email Security 9.0
`Release Notes
`
`1
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`SonicWai|-Finjan_00009598
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`

`

`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 3 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 3 of 12
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`Software Requirements
`
`When installed as software, SonicWaIl Email Security is supported on systems that meet the following
`requirements:
`
`
`Requirements
`Definitions
`
`Processor
`lntel Pentium: P4 or compatible CPU
`
`Memory
`8 GB of RAM
`
`Hard Disk Space
`
`Additional 160 GB minimum
`
`Operating System
`
`Recommend installation on a separate drive. Your storage needs
`are based on your mail volume, quarantine size, archived data,
`and audit settings.
`
`Microsoft Hyper-V Server 2012 R2 [6¢bit]
`Microsoft Hyper-V Server 2012 (64-bit)
`
`Microsoft Hyper-V Server 2003i64-bit]
`
`Windows Server 2012 R2 [54 bit]
`
`Windows Server 2012 {64 bit)
`
`Windows Server 2008 R2 (64 bit)
`Windows Small Business Server (5le 2008 (64bit}
`
`Virtual Appliance Requirements
`
`When installed as a Virtual Appliance, SonicWall Email Security is supported on systems that meet the following
`requirements:
`
`
`Requirements
`Definition
`
`Processor
`1 CPU, can be expanded to 3 CPU
`
`Memory
`8 GB of RAM, can be expanded to 64 GB
`
`160 GB thick provisionedharddisk space
`i—iard Disk Space
`VMware Platforms ESXi 5.5 and newer
`
`
`New Features and Enhancements
`
`Email Security firmware has been updated to run on three new appliances that are being released concurrently.
`In addition, new features were added and enhancements made to improve protection from spam, phishing and
`viruses.
`
`— .
`
`Updated Email Security Appliances
`
`'_
`
`- Office 365 Support
`
`0
`
`Improved Anti~Virus Offerings
`
`- Performance Enhancements
`
`
`
`SonicWali Email Security 9.0
`Release Notes
`
`2
`
`SonicWal|-Finjan_00009599
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`

`

`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 4 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 4 of 12
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`Updated Email Security Appliances
`
`The Email Security Appliances [ESA] have been refreshed. They are built using 64-bit architecture, offering
`increased memory and the option for faster, detachable disk drives. Appliance functionality focuses on:
`
`I Effectively scanning inbound and outbound email
`
`0
`
`Providing multi—laver protection
`
`U Managing compliance and encryption
`
`Refer to the.l Emciii Security Appliance 5000 and Email Security Appliance 7000 Getting Started Guide and the
`Email Security Appliance 9000 Getting Started Guide for more information about the appliances.
`
`Office 365 Support
`
`Organizations that use Office 365 for email can now route their email through their Hosted Email Security [HES]
`to get added protection for their messages. A path can be created based on both the sender domain and the
`source 1? address so outbound mail from ISPs can be scanned while still maintaining the privacy of the IPS
`customer.
`
`(D NOTE: Office 365 is supported only for Hosted Email Security; it is not supported for the on-prernise
`products.
`
`SonicWall Email Security 9.0
`Release Notes
`
`3
`
`SonicWall—Finjan_00009600
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`

`

`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 5 of 12
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`Customers are strictly limited to one iSP as the source for one outbound path. if a customer wants a second ISP
`that customer must configure a second path. Similarly, no IP addresses outside of the ISP~owned range are
`allowed on a shared—1P path. Only one path can handle email for a particular sender domain.
`
`Because upstream TLS must be negotiated before the path is selected, weak ciphers are not allowed.
`
`Improved Anti-Virus Offerings
`
`Email Security 9.0 improved its core virus filtering capability with improved Kaspersky and Cyren filtering
`engines. Email Security integrated the Kaspersky 8.5 Anti—Virus DAT and scan engine and the Cyren 5.4.25 AV
`scan engine into the Email Security gateway and backend servers. Both utilizes 64-bit specific data for both
`Windows and Linux platforms. Both engines provide improved scanning and filtering to detect malicious
`content.
`
`Performance Enhancements
`
`Improvements have been made to the Email Security application that can lead to an improved user experience.
`Some message attributes can be sent to SonicWall for analysis. These features, when combined with other data,
`can be used to identify and track new trends in spam and otherjunk mail. Those trends can be used to refine
`configurations and fiitering.
`
`Be aware, when opting to share this information, some of the message attributes may contain human—readable
`information. Information about the sender, recipient, subject or content is accessible by SonicWall. it is,
`however, very difficult to recover the entire message that corresponds to a specific set of attributes.
`
`Resolved Issues
`
`This section provides a list of resolved issues in this release.
`
`Heloise-mien
`
`Resolved issue
`Issue ID
`
`
`Internet Explorer 11 cannot see Junk Box contents or auditing.
`
`17929?
`
`Occurs afterfirmware upgrade to 8.3.1!B.3.2 and when customer enables Display intranet sites
`
`in compatibility view option.
`
`A scheduled backup isn’t saved to the specified FTP destination.
`
`178780
`
`Occurs after updating to 8.3.2 while making use of special characters in the FTP password.
`
`130510—
`Outbound paths do not support—more than a class C subnet.
`Occurs when customers tried to use Office 365.
`
`On HES system, the global user view setup seems to override the per 0U user view setup.
`
`166525
`
`Occurs when defining the user download settings. After navigating away from the page and then
`coming back to view it, it doesn't retain the settings you initially defined.
`
`Auditing fails to reveal attachment information.
`
`162534
`
`Occurs when trying to get details about an attachment and archiving is disabled.
`
`Anti-spoofing
`
`Resolved issue
`Issue ID
`
`DKIM check fails.
`148258
`Occurs for emails sent from AOLcom when DKIM is enabled.
`
`
`
`SonicWall Email Security 9.0
`Release Notes
`
`4
`
`SonicWall—Finjan_00009601
`
`

`

`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 6 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 6 of 12
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`(Jamil-lions
`
`Resolved issue
`Issue ID
`
`
`Unjunked messages are failing.
`
`166489
`
`Occurs when trying to delivery to Office 365, via the backup SMTP server setting.
`
`Performance mil Stability
`
`Resolved issue
`Issue ID
`
`
`The logs directory grew such that the virtual appliance began to run out of space.
`
`18193?
`
`Occurred when the log files continued to be saved without any automatic purging of older files.
`
`Policy ml Can-mime:
`
`Resolved issue
`Issue In
`
`
`Alerts for approval box are being sent regardless of what the alert settings indicate.
`
`178446
`
`Occurs whenever a policy action sends an alert to the approval box.
`
`Attachment Tvpe option looks like viable selection if Security Compliance subscription is not
`licensed even through it shouldn't be available.
`
`172706
`
`Occurs when trying to add a new filter. Security Compliance subscription is not licensed; the
`Attachment Type can be seen even though the drop down list is not populated.
`
`Only users with administrative rights can approve emails stored in the approval box.
`
`51222
`
`Customers requested that certain users, someone other than the administrator, be allowed to
`approve or reject emails in the approval box.
`
`Reports
`
`Resolved issue
`Issue ID
`
`
`Junk Summary was being delayed from the time set on the Junk Summary page.
`
`181701
`
`Occurred when systems rolled to the new year, requiring an update to the time zone information
`file.
`
`
`SMTP
`
`Resolved issue
`Issue ID
`
`
`Emails to Gmail stop processing until the next retry.
`
`179988
`
`Occurs when multiple emails are sent and a specific message—mailbox over quota—is received.
`
`Known Issues
`
`This section provides a list of known issues in this release.
`
`Mum“
`
`
`
`Known issue issue ID
`
`Under certain conditions the appliance hangs. An alert isn’t sent about the condition, and the
`user can’t access the appliance.
`
`183343
`
`Occurs when a mount point is no longer reachable.
`
`
`
`SonicWaii Email Security 9.0
`Release Notes
`
`5
`
`SonicWall—Finjan_00009602
`
`

`

`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 7 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 7 of 12
`
`Mall.W and We
`
`Known issue
`Issue ID
`
`
`Apache Tomcat fails to come up on 32-bit virtual machine {VM} in larger configurations.
`
`183343
`
`Occurs when the VM has 8 GB of RAM and multi—core CPU. Calculating the heap size for a VM
`with 8 GB of RAM results in a heap size greater than 2 GB which can cause failure ifthe 05 is not
`large-address aware.
`
`Workaround: Execute the following CLI commands to limit the Tomcat memory allocation to
`2 GB and restart the Tomcat service to restore Email Security's user interface.
`SNWLClesetsearchengine meaty 2048
`SNWLCLI>restart tomcat
`
`Product Licensing
`
`SonicWall Email Security components must be registered on MySonicWall to enable full functionality and the
`benefits of SonicWail security services, firmware updates, and technical support. Log in or register for a
`MySonicWall account at httpsdlwwwmysonicwaltcomf.
`
`Email Security comes with several modules that must be licensed separately. For maximum effectiveness, all
`modules are recommended The following licenses are available:
`
`I Email Protection {Anti-Spam and Anti-Phishing}: Additional license that protects against email spam and
`phishing attacks.
`
`In Email AntiNirus lMcAfee and SonicWall Time Zero): Provides updates for McAfee anti~virus definitions
`and SonicWali Time Zero technology for immediate protection from new virus outbreaks.
`
`it Email Anti-Virus (Kaspersky and SonicWall Time Zero}: Provides updates for Kaspersky anti-virus
`definitions and SonicWalI Time Zero technology for immediate protection from new virus outbreaks.
`
`I Email Anti-Virus {SonicWall Grid Aft! and SonicWall Time Zero]: Provides updates for SonicWall Grid
`anti-virus definitions and SonicWall Time Zero technology for immediate protection from new virus
`outbreaks.
`
`- Email Anti-Virus Cyren: Provides updates for Cyren antivvirus definitions and SonicWall Time Zero
`technology for immediate protection from new virus outbreaks.
`
`1! Email Encryption Service: License for encryption features enabling the secure exchange of sensitive and
`confidential information. It includes predefined dictionaries to ensure proper protection.
`
`I Email Compliance Subscription: License for compliance features. It includes predefined polices for easy
`compliance, allows multiple governance policies, identifies email for compliance policy enforcement,
`and provides compliance reporting and monitoring.
`
`' Capture for Email Security: Provides analysis of threats by examining their behavior in a managed
`environment.
`
`Upgrade and Installation Instructions
`
`The following sections describe how to prepare for and upgrade or install your Email Security solution.
`
`Topics:
`
`. Backing Up Your Existing Environment
`
`- Upgrading Your Existing Firmware
`
`
`
`SonicWali Email Security 9.0
`Release Notes
`
`6
`
`SonicWall-Finjan_00009603
`
`

`

`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 8 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 8 of 12
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`I Upgrading your existing software
`
`.
`
`installing the Virtuai Appliance
`
`Backing Up Your Existing Environment
`
`Before you upgrade your appliance firmware, you should back up your existing environment. This allows you to
`restore it if you decide to change back for some reason. Your backup should include the settings files, including
`User Settings. Choose the backup process appropriate for your version of software:
`
`- Backing Up an 8.3 Environment
`
`* Backing Up a Pro-8.3 Environment
`
`Backing Up an 8.3 Environment
`
`To back up your existing 8.3 version environment:
`
`1
`
`2
`
`Log into the Email Security management interface using the admin account.
`
`In the left navigation pane under System, choose Backuprestore > Schedule Backups.
`
`3 Click on Backup Now button.
`
`feat: Backup Snapshot
`
`Select Components
`
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`
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`
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`C WWW
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`
`4 0n the Create Backup Snapshot page [shown above], select the components you want to backup. At a
`minimum, select Global Settings, Organization Settings, and User Settings.
`
`5 Select whether you want the snapshot to be saved on the Email Security host or saved to an FTP server.
`
`® NOTE: If no FTP profiles have been defined for remote backups, the option to Save to FTP Server is not
`active. You can set up an FTP server profile by clicking on the link for Create FTP Profile.
`
`
`
`SonicWali Email Security 9.0
`Release Notes
`
`7
`
`SonioWal|-Finjan_00009604
`
`

`

`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 9 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 9 of 12
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`6 Click on Start to begin the backup.
`
`0n the Schedule Backup page, messages report the status ofthe backups, and the task appears in the
`Backup Snapshots list on the Manage Backups page.
`
`Backing Up a Pre-8.3 Environment
`
`To back up your existing environment ifaider than version 3.3:
`
`1
`
`2
`
`Log into the Email Security management interface using the admin account.
`
`In the left navigation pane under System, choose Backup;l Restore.
`
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`
`3 Under the heading Create a snapshot of the following data on the Email SEcurity Server, select Settings.
`
`4 Click Take Snapshot Now to create a snapshot.
`
`5 Click Download Snapshot to save the snapshot to your local file system.
`
`Upgrading Your Existing Firmware
`
`To upgrade the existing firmware on an Email Security appliance:
`
`1
`
`2
`
`Log into your MySonicWall account and download the new Email Security firmware to your management
`computer.
`
`Log into the Email Security management interface using the admin account.
`
`
`
`SonicWall Email Security 9.0
`Release Notes
`
`8
`
`SonicWall—Finjan_00009605
`
`

`

`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 10 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 10 of 12
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`3 Navigate to the System > Advanced page and scroll down to the Upload Patch section, under
`Miscellaneous Settings.
`
`Upload Patch
`Upload a new poor of a prevlocdy‘dowrloaded versim of Email Secu'nty to the saver and install It.
`
`Patch file:
`
`
`[hummu-
`
`No file chosen
`
`Ila
`
`4 Click Choose File to locate the Email Security firmware file on your local file system, and then click Apply
`Patch.
`
`As part of the upgrade process. the Email Security appliance does reboot. The upgrade process could
`take 10 to 20 minutes. All the settings and data are preserved.
`
`A CAUTION: Your E58300 appliance is Equipped with a battery backup unit on the RAID Controller Card,
`which allows the appliance to write volatile memory to disk in the event of a loss of power. This battery
`backup unit must be charged for 24 hours. When deploying your E58300 appliance, follow the startup
`and registration instructions detailed in the E58300 Getting Started Guide, and then allow the battery
`backup in the unit to charge for 24 hours. lfthe battery is not fully charged, some RAID features are
`turned off, and the appliance performance is temporarily impaired until the battery is fully charged.
`
`Upgrading your existing software
`
`The full installer for Email Security Software includes installation of Apache Tomcat, the Java Runtime
`Environment (JREl, Firebird, and MySQL as well as the base Email Security software.
`
`To upgrade your existing Email Security installation:
`
`1
`
`Log into your MySonicWall account and download the new Email Security Software installation file to the
`server running Email Security.
`
`2 On the server running Email Security, double-click the Email Security installation file.
`
`3 Click Run in the dialog box.
`
`If you do not have direct access to the server, use a remote desktop connection to connect to the server
`and run the installation file on the server.
`
`NOTE: Administrators must copy the installation file to the Email Security Server in order to run the
`installation file. Administrators cannot upgrade through the Web UI on Windows.
`
`4
`
`In the Welcome page of the installation wizard, click Next.
`
`5 Read the license Agreement and then click Next to accept the agreement.
`
`6 SonicWall recommends that Asian language packs be installed, and an alert is displayed if they are
`missing.
`
`I To proceed with the Email Security installation and install Asian language packs later, click Next.
`
`0 To install Asian language packs prior to proceeding, click Cancel.
`
`NOTE: Installing Asian language packs is optional; however, the spam prevention capabilities of SonicWall
`Email Security may be diminished without them. Asian language packs can be installed before or after
`Email Security Software installation.
`
`
`
`SonicWall Email Security 9.0
`Release Notes
`
`9
`
`SonioWal|-Finjan_00009606
`
`

`

`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 11 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 11 of 12
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`7 0n the Destination Folder page, click Browse to select an alternate folder, or click Next to accept the
`default location.
`
`(D I NOTE: This folder should not be scanned by an anti-virus engine.
`
`8 0n the Choose Data Folder page, click Browse to select an alternate folder, or click Next to accept the
`default location.
`
`If the data folder is on a different disk drive than the install directory, ensure that it has fast read/write
`access with less than 10 millisecond latency. You can test latency with the ping command.
`
`9 0n the Start Installation page, click Next.
`
`10 If requested, allow the installation of Tomcat, Firebird, and the Java Runtime Environment {DRE}.
`
`If Tomcat is installed in this step, it prompts for the Apache Tomcat Web server port number. The default
`port is 80. If you are already running a Web server on port 80, you must change the port setting.
`SonicWall recommends port 8030.
`11 Click Next to continue.
`
`(D
`
`NOTE: You can change the port number and configure HTTPS access after installation by using the Server
`Configuratiou > User View Setup page of the Email Security management interface.
`
`12 After the installation finishes, click Finish in the Installation Complete page. A browser window displays
`the links to the Email Security user interface and documentation.
`
`Installing the Virtual Appliance
`
`For information about installing SonicWall Email Security as a Virtual Appliance, see the Emoii Security Virtual
`Appliance Getting Started Guide, available at: httpszflsuppoflsenicwallpomisonicmll-email-
`securityflBOO/technical-documents
`
`SonicWall Support
`
`Technical support is available to customers who have purchased SonicWall products with a valid support
`maintenance contract and to customers who have trial versions.
`
`The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a
`day, 365 days a year. To aCcess the Support Portal, go to httpswsupportsonicwallsom.
`
`The Support Portal enables you to:
`
`I View knowledge base articles and technical documentation
`
`I Download software
`
`0 View video tutorials
`
`I Collaborate with peers and experts in user forums
`
`- Get licensing assistance
`
`II Access MySonicWall
`
`0
`
`Learn about SonicWall professional services
`
`I Register for training and certification
`
`To contact SonicWall Support, visit httpsflsupportsenicwollxomicontact—support.
`
`
`
`SonicWall Email Security 9.0
`Release Notes
`
`10
`
`SonicWall—Finjan_00009607
`
`

`

`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 12 of 12
`Case 5:17-cv-04467-BLF Document 320-13 Filed 12/02/20 Page 12 of 12
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`Copyright 9 201? SonicWall Inc. All rights reserved.
`
`This product is protected by U.5. and international copyright and intellectual property laws. SonicWall is a trademark or
`registered trademark ofSonicWall Inc. and/or its affiliates in the USA. andfor other countries. All other trademarks and
`registered trademarks are property oftheir respective owners.
`
`The information in this document is prayided in connection with SonicWall Inc. and/or its affiliates' products. No license,
`express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection
`with the saie of SonicWall products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE
`AGREEMENT FOR THIS PRODUCT, SONICWALL AND/OR ITS AFFILIATES ASSUME NO LIABILITY WHATSOEVER AND DISCLAIMS
`AN‘ir EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE
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`SHALL SONICWALL ANDXOR ITS AFFILIATES BE LIABLE FOR ANYr DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR
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`AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SonicWaII andior its affiliates make no
`representations or warra nties with respect to the accuracy or com pleteness of the contents of this document and reserve the
`right to make changes to specifications and product descriptions at anytime without notice. SonicWalI Inc. and/or its affiliates
`do not make any commitment to update the information contained in this document.
`
`For more information, visit httpszflmjonimallpamfleplf.
`The SonicWall End User Product Agreement {EUPA} can be viewed at haps:llww.sonicwfl.mflegafleupo.aspn. Seiect the language based
`on your geographic location to see the EUPA that appIies to your region.
`
`Legend
`
`A I |WMWING: A WARNING icon indicates a potential for property damage, personal injury, or death.
`
`A Iceman: A CAUTION icon indicates potential damage to hardware or loss of data if instructions are not followed.
`
`G) IIMPORTANT NOTE, NOTE, TIP, MOBILE, «VIDEO: An information icon indicates supporting information.
`SonicWail will provide a machine-readable copy of the GPL open source on a CD. To obtain a complete machinereadable copy, send your
`written request, along with a certified check or money order in the amount of US $25.00 payable to "SonicWall Inc." to:
`General Public License Source Code Request
`SonicWail Inc. Attn: Jennifer Anderson
`5455 Great America Parkway
`Santa Clara, CA 95054
`
`Email Security Release Notes
`Updated — February 201?
`Software Version — 9.0
`23200346100 Rev A
`
`
`
`SonicWall Email Security 9.0
`Release Notes
`
`11
`
`SonicWall—Finjan_00009608
`
`