Case 4:18-cv-07229-YGR Document 198-3 Filed 05/18/21 Page 1 of 7
`Case 4:18-cv-07229—YGR Document 198-3 Filed 05/18/21 Page 1 of 7
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`EXHIBIT B
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`EXHIBIT B
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`Case 4:18-cv-07229—YGR Document 198-3 Filed 05/18/21 Page 1 of 7
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`EXHIBIT B
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`EXHIBIT B
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`Case 4:18-cv-07229-YGR Document 198-3 Filed 05/18/21 Page 2 of 7
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`J Qualys.
`
`Virtual Scanner Appliance
`User Guide
`
`A pril 18, 2019
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`HIGHLY CONFIDENTIAL - ATTORNEYS' EYES ONLY
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`QUALYS00453094
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`
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`Case 4:18-cv-07229-YGR Document 198-3 Filed 05/18/21 Page 3 of 7
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`Copyright 2012-2019 by Qualys, Inc. All Rights Reserved.
`
`Qualys and the Qualys logo are registered trademarks of Qualys, Inc. All other trademarks
`are the property of their respective owners.
`
`Qualys, Inc.
`919 E Hillsdale Blvd
`4th Floor
`Foster City, CA 94404
`1 (650) 801 6100
`
`HIGHLY CONFIDENTIAL - ATTORNEYS' EYES ONLY
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`QUALYS00453095
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`
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`Case 4:18-cv-07229-YGR Document 198-3 Filed 05/18/21 Page 4 of 7
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`Table of Contents
`
`About this guide
`About Qualys
`Qualys Support
`
`Get Started
`It's easy to add a virtual scanner
`Add Your Virtual Scanner
`We recommend one more thing
`
`Configuration settings
`
`3
`3
`3
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`4
`4
`5
`10
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`11
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`16
`Troubleshooting
`16
`Why do I see an Activation Code?
`16
`Communications Failure message
`17
`Appliance Configuration Error
`Trouble connecting or seeing the wrong IP returned for your scanner? 18
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`HIGHLY CONFIDENTIAL - ATTORNEYS' EYES ONLY
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`QUALYS00453096
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`Case 4:18-cv-07229-YGR Document 198-3 Filed 05/18/21 Page 5 of 7
`About this guide
`About Qualys
`
`About this guide
`
`Qualys Virtual Scanner Appliance supports the same global scanning capabilities as our
`physical scanner appliance. The virtual scanner appliance is a stateless, disposable
`resource which acts as an extension of the Qualys Cloud Platform and is not a separately
`managed entity. This user guide describes how to get started with using a virtual scanner
`with your virtualization or cloud platform.
`
`About Qualys
`
`Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of cloud-based security and
`compliance solutions. The Qualys Cloud Platform and its integrated apps help businesses
`simplify security operations and lower the cost of compliance by delivering critical
`security intelligence on demand and automating the full spectrum of auditing,
`compliance and protection for IT systems and web applications.
`
`Founded in 1999, Qualys has established strategic partnerships with leading managed
`service providers and consulting organizations including Accenture, BT, Cognizant
`Technology Solutions, Deutsche Telekom, Fujitsu, HCL, HP Enterprise, IBM, Infosys, NTT,
`Optiv, SecureWorks, Tata Communications, Verizon and Wipro. The company is also a
`founding member of the Cloud Security Alliance (CSA). For more information, please visit
`www.qualys.com
`
`Qualys Support
`
`Qualys is committed to providing you with the most thorough support. Through online
`documentation, telephone help, and direct email support, Qualys ensures that your
`questions will be answered in the fastest time possible. We support you 7 days a week,
`24 hours a day. Access support information at www.qualys.com/support/
`
`HIGHLY CONFIDENTIAL - ATTORNEYS' EYES ONLY
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`QUALYS00453097
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`3
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`Case 4:18-cv-07229-YGR Document 198-3 Filed 05/18/21 Page 6 of 7
`Configuration settings
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`Split Network configuration
`
`By default the Scanner LAN interface services all traffic to the Qualys Cloud Platform,
`including management traffic (software updates, health check, scan data upload) and
`scanning traffic.
`
`Corporate Intranet
`
`You have the option to configure a split network configuration for your Scanner by
`configuring the WAN interface using the Virtual Scanner Console. This enables support for
`networks that do not have direct Internet access. Split network configuration also keeps
`scanned data and internal targets secure by isolating internal LAN traffic from Internet
`traffic by using the WAN interface.
`
`Once configured, management traffic will be routed through the WAN interface and
`scanning traffic will be routed through the LAN interface. No internal traffic will be routed
`or bridged to the WAN interface, and no management traffic will be routed or bridged to
`the LAN interface.
`
`Corporate Intranet
`
`Intranet Scanner
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`LAN
`
`WAN
`
`Internet
`
`Please review these tips and best practices before you configure split network
`configuration.
`
`• Check to be sure that network connection to both the LAN and WAN interfaces on
`the Virtual Scanner have been set up properly.
`
`• The Virtual Scanner must be configured with DHCP or a static IP address on the
`LAN interface first.
`
`• Do not configure the LAN and WAN interfaces on the same subnet. This type of
`configuration is not supported.
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`HIGHLY CONFIDENTIAL - ATTORNEYS' EYES ONLY
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`QUALYS00453107
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`13
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`Case 4:18-cv-07229-YGR Document 198-3 Filed 05/18/21 Page 7 of 7
`Configuration settings
`
`What are the steps? Access the Virtual Scanner Console. Navigate to "Enable WAN
`interface", press the Right arrow and provide the required settings. All software updates
`and health checks are routed through the WAN interface and scanning traffic is routed
`through the LAN interface.
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`HIGHLY CONFIDENTIAL - ATTORNEYS' EYES ONLY
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`QUALYS00453108
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`14
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