Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 1 of 31
`Case 4:18-cv-07229—YGR Document 194-6 Filed 05/04/21 Page 1 of 31
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`EXHIBIT 17
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`EXHIBIT 17
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`

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`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 2 of 31
`
`® Qualys.
`
`Cloud Agent
`Getting Started Gu ide
`
`January 14, 2019
`
`FINJAN-QUAL YS 042509
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 3 of 31
`
`Copyright 2015-2019 by Qualys, Inc. All Rights Reserved.
`
`Qualys and the Qualys logo are registered trademarks of Qualys, Inc. All other trademarks
`are the property of their respective owners.
`
`Qualys, Inc.
`919 E Hillsdale Blvd
`4th Floor
`Foster City, CA 94404
`1 (650) 801 6100
`
`FINJAN-QUAL YS 042510
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 4 of 31
`
`®
`
`Table of Contents
`
`About this Guide ....................................................... .......................... ............. 4
`About Qualys ........................................................................................................................... 4
`Qualys Support ........................................................................................................................ 4
`
`Get Started ........................................................................................................ 5
`Overview .............. ...................................................................................................................... 5
`What do I need to know? ........................................................................................................ 5
`Cloud Agent Platform Availability Matrix ............................................................................ 8
`Cloud Agent Platform Windows Hotfixes Needed ............................................................. 12
`It's easy to install agents ...................................................................................................... 13
`Installing agents in A WS ...................................................................................................... 16
`We're syncing asset data to the cloud! ............................................................................... 16
`Continuous scanning in the cloud ....................................................................................... 17
`
`Manage Your Agents ..................................................................................... 18
`A quick look at your agents .................................................................................................. 18
`Tell me about agent status ................................................................................................... 19
`View activation job progress ................................................................................................ 20
`Easily view current Asset Details ......................... ................................................................ 22
`Take bulk actions on agents ................................................................................................. 23
`Change configuration ... ......................................................................................................... 23
`Tagging agent hosts .............................................................................................................. 24
`Looking for agent files? ....................... .................................................................................. 25
`
`Using Qua lys Platform Apps ....................................................................... 26
`Vulnerability Management ............................................................................. ....................... 26
`Policy Compliance . . .. . . .. . .. . .. . . .. .... . .. . ... . . . . .... . .. .. . . . . .. . .. . . .. . .. . . .. . .. . . .. .. . . . . .. . . . . . .. . . . . . ... . .. ... .... . .. .... .. .. 29
`Continuous Monitoring ......................................................................................................... 30
`
`3
`
`FINJAN-QUAL YS 042511
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 5 of 31
`
`About this Guide
`About Qualys
`
`About this Guide
`
`Thank you for your interest in our revolutionary new Qualys Cloud Agent Platform. This
`new platform extends the Qualys Cloud Platform to continuously assess global IT
`infrastructure and applications using lightweight agents. All you have to do is install
`agents on your IT assets. We'll help you get started quickly I
`
`About Qualys
`Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of cloud-based security and
`compliance solutions. The Qualys Clouci Platform and its integrated apps help businesses
`simplify security operations and lower the cost of compliance by delivering critical
`security intelligence on demand and automating the full spectrum of auditing,
`compliance and protection for IT systems and web applications.
`
`Founded in 1999, Qualys has established strategic partnerships with leading managed
`service providers and consulting organizations including Accenture, BT, Cognizant
`Technology Solutions, Deutsche Telekom, Fujitsu, HCL, HP Enterprise, IBM, Infosys, NIT,
`Optiv, Secure Works, Tata Communications, Verizon and Wipro. The company is also a
`founding member of the Cloud Security Alliance (CSA). For more information, please visit
`www.qualys.com
`
`Qualys Support
`
`Qualys is committed to providing you with the most thorough support. Through online
`documentation, telephone help, and direct email support, Qualys ensures that your
`questions will be answered in the fastest time possible. We support you 7 days a week,
`24 hours a day. Access support information at www.qualys.com/support!
`
`4
`
`FINJAN-QUAL YS 042512
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 6 of 31
`
`Get Started
`Overview
`
`Get Started
`
`With Qualys Cloud Agent you'll get continuous network security updates through the
`cloud. As soon as changes are discovered on your hosts they'll be assessed and you'll
`know about new security threats right away. All you have to do is install lightweight
`agents on your hosts - we'll help you do this quickly!
`
`Overview
`Install lightweight agents in minutes on your IT assets. These can be installed on your
`on-premise systems, dynamic cloud environments and mobile endpoints. Agents are
`centrally managed by the cloud agent platform and are self-updating (no reboot needed).
`Scanning in the Cloud We'll start syncing asset data to the cloud agent platform once
`agents are installed. Agents continuously collect metadata, beam it to the cloud agent
`platform where full assessments occur right away. Since the heavy lifting is done in the
`cloud the agent needs minimal footprint and processing on target systems.
`Stay updated with network security Scanning in the cloud uses the same signatures
`(vulnerabilities, compliance datapoints) as traditional scanning with Qualys scanners.
`You'll get informed right away about new security threats using your Qualys Cloud
`Platform applications- Vulnerability Management (VM), Policy Compliance (PC),
`Continuous Monitoring (CM), AssetView (AV) and morel
`
`What do I need to know?
`Here's a few things to know before you install agents on hosts within your network.
`
`Get informed quickly about Qualys Cloud Agent (CA).
`
`Video 1\ltorials
`Cloud Agent Platform Introduction (2m 10 s)
`Getting Started Thtorial (4m 58s)
`
`5
`
`FINJAN-QUAL YS 042513
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 7 of 31
`
`Get Sta rted
`What do I need to know~
`
`Cloud Agent requirements
`-We support these systems: Windows, Linux/Unix (.rpm), Linux (.deb),
`Apple Mac OSX (.pkg)
`
`Cloud Agent Platform Availability Matrix
`-Your hosts must be able to reach your Qualys Cloud Platform (or the Qualys Private
`Cloud Platform) over HTTPS port 443. Go to Help> About to see the URL your hosts need to
`access.
`
`- To install Windows Agent you must have local administrator privileges on your hosts.
`Proxy configuration is supported
`
`-To install Linux Agent, Unix Agent, Mac Agent you must have root privileges, non-root
`with Sudo root delegation, or non-root with sufficient p1ivileges (VM scan only). Proxy
`configuration is supported.
`
`Steps to install agents
`-Create an activation key. This provides a way to group agents and bind them to your
`account.
`- Download the agent installer to your local machine.
`
`- Run the installer on each host from an elevated command prompt, or use group policy or
`a systems management tool.
`
`-Activate agents for modules in your subscription (VM and/or PC). A license will be
`consumed for each agent activated.
`
`Our Quick Start Guide helps you get started
`Check out our Quick Start Guide (you can go to user name menu and select this option).
`On the left you'll see step by step instructions with links to the right places to take actions.
`On the right you'll find links to video tutorials.
`
`6
`
`FINJAN-QUAL YS 042514
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 8 of 31
`
`Ge t Sta rted
`What do I need to know~
`
`Tip- You can click Cloud Agent Overview to get helpful information on requirements,
`proxy support and more_
`
`CloudAgvnt
`
`Agent Management
`
`Welcome to Qualys* Cloud Agent Platform
`Th.ru. you COt !lgl"'ng up tor otM" n!'Volullonary new pfiitforrn tNI grves you cont)t'U)l6 ne~ ... m secunty upcbte-s
`through lhe cloud uomg hgntwo>glll agerol• Its -Y lo gel olorted'
`
`Get started with these quick steps
`
`see your :~gents >
`
`Cloud Agent Overvivw
`
`Slcor'ntanll'PIIftt' 1'10 ,...._l.mr"!OWIIIWOit ... wl'lll'IOUdi'>M<Iai\1-Ahli::lll)l'~.:tQ~,'fOI.I:IOW.t
`
`VIdeo Tutorfnls
`
`-
`
`~~ttO<mlnUodUCiiO<l
`
`~ Gellil0St.J110G TU!IlOII
`
`Downl ood & lnsull Agents >
`
`lt!.llt-.~"wlt'.cby~..,u~-.-~~r:,...,telvp~b ~~hrr~..,..tc.,.,•Jur>l ~,.,
`C:IC.,IIete
`
`f) We're Ready to Start Syncing to the Cloud! >
`Onc•vwr IIOftU atnt:&llldll., ·~ •W~t«<ffi''KalQICI<M tbWPIIilbl'lll'll •tQK,....I!Vd.t'u....,n \\ttt~
`c~pcct 1 ou»t=e~ourrnt atlt1dlt::fNf:l(', tctlolb r ote•"*'IW~
`eta:~ heft JO!f0tlllie1_Mot
`
`0 Chango Configur.tion (optional)>
`
`'tOUtMt\f\.~~ll'le' behllvtordf'Ck" ~ t-,. ere.t•ngrt..1.tor"'pto'let
`
`Qualys Top Community Posts
`
`Co\ P.11mnn AMoun.cement
`Nel><Oit 'In lnVO<luclon 10 CA
`
`Looking for training? You might want to check out these options.
`
`Free Training
`Take a free CA self paced class
`CA video library
`
`7
`
`FINJAN-QUAL YS 042515
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 9 of 31
`
`Ge t Sta rted
`C.oud Agent ?.atform Avaitabi.ity Matrix
`
`Cloud Agent Platform Availability Matrix
`Windows I Linux I IBM AIX I Apple Mac
`
`Windows
`Current Release: 1.6.0.246, 2.0.6.1"
`End-of-Support versions: 1.3.0.18, 1.4.0.x
`*Current release for customers with FIM and/or IOC enabled
`
`Supported Qualys Modules/Agent Versions
`Inventory
`PC
`FIM
`VM
`
`IOC
`
`Vendor
`
`Supported Platforms
`Operating
`Arch
`System
`Microsoft Windows X?
`SP3+
`
`x86_64for
`1.6
`x86_32 for
`previous
`
`lnstaUer
`
`(.exe)
`
`Microsoft Windows
`Vista
`
`Microsoft Windows 7
`
`Microsoft Windows
`8/8.1
`
`(.exe)
`
`(.exe)
`
`(.exe)
`
`x86_64for
`1.6
`x86_32 for
`previous
`
`x86_64 for
`1.6
`x86_32 for
`previous
`
`x86_64for
`1.6
`x86_32 for
`previous
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9.
`2.0.2.192-
`2.0.6.1
`
`(.exe)
`
`(.exe)
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`202.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.5.6.46
`1.6.2.19,
`2.0.2.192-
`2.0.6.1
`
`FINJAN-QUAL YS 042516
`
`Microsoft Windows 10
`(1511, 1607,
`1703, 1709)
`
`Microsoft Windows
`Server 2003
`SP2+
`
`x86_64 for
`1.6
`x86_32 for
`previous
`x86_64for
`1.4.5.232-
`1.4.5.232-
`1.6.4.9,
`1.6.4.9,
`1.6
`2.0.2.192-
`2.0.2.192-
`x86_32 for
`2.0.6.1
`2.0.6.1
`previous
`Important Note TLS 1.0 Deprecation for Qualys Cloud Platform
`x86_64 for
`1.4.5.232-
`1.4.5.232-
`Microsoft Windows
`(.exe)
`Server
`1.6
`1.6.4.9,
`1.6.4.9,
`2008/R2"
`x86_32 for
`2.0.2.192-
`2.0.2.192-
`previous
`2.0.6.1
`2.0.6.1
`
`Microsoft Windows
`Server
`2012/R2'
`
`Microsoft Windows
`Server 2016'
`
`(.exe)
`
`(.exe)
`
`x86_64 for
`1.6
`x86_32 for
`previous
`
`x86_64 for
`1.6
`x86_32 for
`previous
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.5.6.46
`1.6.2.19,
`2.0.2.192-
`2.0.6.1
`
`1.4.5.232-
`1.6.4.9,
`2.0.2.192-
`2.0.6.1
`
`1.5.6.46
`1.6.2.19,
`2.0.2.192-
`2.0.6.1
`
`*all editions plus Server Core
`
`8
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 10 of 31
`
`Get Started
`C.oud Agent ?.atform Avaitabi.ity Matrix
`
`Important Note Windows XP and Server 2003 do not have Cryptography Next Generation
`(CNG) Suite B algorithms (including SHA2) included in the operating systems. The Qualys
`certification uses SHA2-512 so any validation against that certification will fail because
`the platform doesn't have the algorithm to validate the certification installed or to install
`the certification. Hotfixes must be installed to add the necessary SHA2-256/318/512
`support to the system.
`Click here for the hotfixes needed
`
`Linux
`Current Release: 2.3.0.59
`End-of-Support versions: 1.3.3.23, 1.3.1.16
`Next End-of-Support versions: 1.5.0.70, 1.5.0.61
`
`Supponed Platforms
`Operating System
`Arch
`Vendor
`Red Hat Red Hat Enterprise
`x86_64
`Lin u x 5.4x
`
`Installer
`(.rpm}
`
`Supponed Qualys Modules/ Agent Versions
`Inventory VM
`PC
`FIM
`not
`1.6.0.61-
`1.6.0.61-
`1.6.0.61-
`available
`2.3.0.59
`2.3.0.59
`2.3.0.59
`
`Red Hat Red Hat En terprise
`Lin u x 6
`
`Red Hat Red Hat Enterprise
`Lin u x 7
`7.1. 7.2. 7.3. 7.4, 7.5
`
`x86_64
`
`(.rpm}
`
`x86_64
`
`(.rpm}
`
`Red Hat CentOS 5.4+
`
`x86_64
`
`(.rpm}
`
`Red Hat CentOS 6
`
`x86_64
`
`(.rpm}
`
`1.6.0.61-
`2.3059
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`2.3.0.59
`(RHEL 6.5+}
`
`2.3.0.59
`
`not
`available
`
`2.3.0.59
`(CentOS
`6.5+}
`
`Red Hat CentOS 7
`7.1, 7.2. 7.3, 7.4, 7.5
`
`x86_64
`
`(.rpm}
`
`Red Hat Fedora 22, 23, 21
`
`x86_61
`
`(.rpm}
`
`1.60.61-
`2.3.0.59
`
`1.6.0.61
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61
`2.3.0.59
`
`2.30.59
`
`1.6.0.61-
`2.3.0.59
`not
`not
`available available
`
`x86_64
`
`(.rpm}
`
`2.3.0.59
`
`IOC
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`not
`available
`
`SUS£
`
`SUS£ Linux
`Enterprise Server
`(SLES} 11, 12
`
`SUS£
`
`OpenSUSE 12
`
`x86_64
`
`(.rpm}
`
`SUSE
`
`OpenSUSE 13
`
`x86_64
`
`(.rpm)
`
`SUS£
`
`OpenS US£
`Leap 42.1
`
`Amazon Amazon Linux
`2015.09
`
`Amazon Amazon Linux
`2016.09
`
`Amazon Amazon Linux
`2017.03
`
`x86_64
`
`(.rpm}
`
`x86_64
`
`(.rpm}
`
`x86_64
`
`(.rpm}
`
`x86_64
`
`(.rpm}
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`not
`not
`available available
`
`1.6.0.61-
`2.3.0.59
`
`not
`available
`
`not
`not
`available available
`not
`not
`available available
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`not
`available
`
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3 0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`9
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`FINJAN-QUAL YS 042517
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 11 of 31
`
`Get Started
`C.oud Agent P.atform Avaitabi.ity Matrix
`
`Supported Platforms
`Operating System
`Arch
`Vendor
`x86_64
`Amazon Amazon Linux
`2017.09
`
`Installer
`(.rpm)
`
`Inventory
`1.6.0.61-
`2.3.0.59
`
`Supported Qualys Modules/ Agent Versions
`PC
`FlM
`VM
`1.6.0.61-
`1.6.0.61-
`2.3.0.59
`2.3.0.59
`2.3.0.59
`
`Amazon Amazon Linux
`2018.03
`
`x86_64
`
`(.rpm)
`
`2.3.0.59
`
`2.3.0.59
`
`2.3.0.59
`
`2.3.0.59
`
`Amazon Amazon Linux 2
`
`x86_64
`
`(.rpm)
`
`IOC
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`Oracle
`
`Oracle
`
`Oracle
`
`Debian
`
`Oracle Enterprise
`Lin ux 5.11
`
`Oracle Enterprise
`Linux 6
`
`Oracle Enterprise
`Lin ux 7
`7.1, 7.2, 7.3, 7.4, 7.5
`
`Debian 7.x
`{Vendor EOL May
`2018}
`
`x86_64
`
`(.rpm)
`
`x86_64
`
`(.rpm)
`
`x86_64
`
`(.rpm)
`
`1.7.1.37-
`2.305 9
`
`1 6061-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.7.1.37-
`2.3.0.59
`
`1.6.061-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.7.1.37-
`2.30.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`2.3.0.59
`
`not
`available
`
`2.3.0.59
`
`2.3.0.59
`
`x86_64
`
`(.deb)
`
`1.6 0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`not
`available
`
`Debian
`
`Debian 8.x, 9.x
`
`x86_64
`
`(.deb)
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`not
`available
`
`Ubuntu Ubuntu 12.04 LTS
`
`x86_64
`
`(.deb)
`
`Ubuntu Ubuntu 14.04 LTS
`
`x86_64
`
`(.deb)
`
`Ubuntu Ubun tu 15.x
`
`x86_64
`
`(.deb)
`
`Ubuntu Ubuntu 16.04 LTS
`
`x86_64
`
`(.deb)
`
`Ubuntu Ubuntu 18.04 LTS
`
`x86_64
`
`(.deb)
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.7.1.37-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.7.1.37-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`1.6.0.61-
`2.3.0.59
`
`not
`available
`
`2.3.0.59
`
`not
`not
`available available
`
`not
`available
`
`2.30.59
`
`not
`not
`available available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`IBMAIX
`Current Release: 2.3.1.20
`
`Vendor
`
`IBM
`
`IBM
`
`Supported Platforms
`Arch
`Ope.rating System
`
`AlX 7.1 TL2, TL3,
`TL4
`AIX 7.2 TL1
`(Standard and
`Enterprise
`Editions)
`
`AlX 6.1 TL0-9
`(Standard and
`Enterprise
`Editions)
`
`POWER
`64-bit
`
`POWER
`64-bit
`
`Supported Qualys Modules/ Agent Versions
`Inventory
`PC
`FJM
`JOC
`VM
`
`1nstalle
`r
`(.rpm)
`
`1.6.2
`
`1.6.2
`
`1.6.2
`
`(.bff)
`
`1.7.3-
`2.31.20
`
`1.7.3-
`2.3.1.20
`
`1.7.3 -
`2.3.1.20
`
`(.rpm)
`
`1.6.2
`
`1.6.2
`
`1.6.2
`
`(.bff)
`
`1.7.3 .
`2.3.1.20
`
`1.7.3 -
`2.3.1.20
`
`1.7.3 -
`2.3.1.20
`
`10
`
`not
`available
`
`not
`available
`
`I lOt
`available
`
`1/0t
`availal!le
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`a-vailable
`
`FINJAN-QUAL YS 042518
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 12 of 31
`
`Get Started
`C.oud Agent ?.atform Avaitabi.ity Matrix
`
`Apple Mac OS X
`Current Release: 1.7.2
`End-of-Support versions: 1.5, 1.4, 1.3, and prior
`
`Vendor
`Apple
`
`Apple
`
`Apple
`
`Apple
`
`Apple
`
`Supported Platforms
`Operating System Arch
`x86_64
`OS X Yosemite
`{10.10)
`
`Installer
`(.pkg)
`
`Su pported Q.ualys Modules/ Agent Versions
`Inventory
`VM
`PC
`FIM
`IOC
`not
`not
`1.6.0.61
`1.6.0.61
`1.6.0.61
`available
`available
`1.7.2
`1.7.2
`1.7.2
`
`OS X El Capitan
`(10.11)
`
`macOS Sierra
`(10.12)
`
`macOSHigh
`Sierra (10.13)
`
`macOS Mojave
`(10.14)
`
`x86_64
`
`(.pkg)
`
`x86_64
`
`(.pkg)
`
`x86_64
`
`(.pkg)
`
`1.6.0.61
`1.7.2
`
`1.6.0.61
`1.7.2
`
`1.6.0.61
`1.7 2
`
`1.6.0.61
`1.7.2
`
`1.6.0.61
`1.7.2
`
`1.6.0.61
`1.7.2
`
`x86_64
`
`(.pkg)
`
`1.7.2
`
`1.7.2
`
`1.6.0.61
`1.7.2
`
`1.6.0.61
`1.7.2
`
`1.6.0.61
`1.7.2
`
`not
`available
`
`not
`available
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`not
`available
`
`11
`
`FINJAN-QUAL YS 042519
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 13 of 31
`
`Get Started
`Cloud Agent Platform Windows Hotfixes Needed
`
`Cloud Agent Platform Windows Hotfixes Needed
`The following hotfixes are required to successfully install the Windows Agent.
`
`Hotfix
`Windows XP SP3+ x86 SHA2 Cert
`Hot fix
`
`Windows Server 2003 SP2+ x86
`SHA2 Cert Hotfix
`Windows XP SP3+ x64 & Windows
`Server 2003 SP2+ x64 SHA2 Cert
`Hotfix
`
`Language Platform
`KB Article Archive
`968730
`375554_ENU_i386_zip.exe English
`i386
`
`968730
`
`375510_ENU_i386_zip.exe English
`
`i386
`
`968730
`
`375531_ENU_x64_zip.exe English
`
`x64
`
`Note: Archive names may change in the future.
`To acquire these hotfixes contact Qualys Support or Microsoft Support .
`
`12
`
`FINJAN-QUAL YS 042520
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 14 of 31
`
`Get Started
`Jt's easy to install agents
`
`It's easy to install agents
`It just takes a couple minutes to install an agent. Our wizard will help you do it quickly!
`
`Help me with the steps
`Start the wizard Choose Agent Management and select Manage Activation Keys (or go to
`the Activation Keys tab).
`
`Cloud Ag"'i
`
`~ Agent Management
`
`AQeniS ~;;;-~
`
`131 Cloud Agent Management
`Tt-h •" fthci'C 1oucoani~Jic;LQud .... ,. Ql1 ,01$tl0l$ .nf mGif!Uir ti'l(oft ,U~o~~
`
`Manage Cloud Agents
`ucn::o• • 1 tOI.IC >'O"':I~"'dOO~fl't'<CI"l1"IIOJl.Y
`~:<~f'Sd"~· .... nc· dr'9nDS:r'h~i!laun-.e'IJt
`WCI.It:yPD•tuP
`
`Configure Agent Settings
`~lt'ltl.:ll"'-"'.1 c.:u•K1'.1!1gl'blUr·to ~,.'1111
`tlt'"l\bf t.t Cofd!.~• tHO.trtt -..'-lt»or>. D ac:t.oc.r.
`••l'dcW.s tfldaua.J"'»~••1'1l't:.•IIM 1o.•n...,....«
`•• ~ !:tJ' II*Wun •• u...c:nitl~lllt.e ~,;IWtfJI'
`
`.....
`
`00 not ShOW lUlOii~IS
`
`;,············ Click here
`
`Manage Activation Keys
`Crt.t»;JU1ro4l'Cft)I)~~"'CI mb ~3 ""Y.U~~l'l
`~} .HtQ;'&Cii:ti!UA-1"' .. -.;~o"·iTttf'IGJJ rtwn
`l16 "'"'b lttti"''Ur«<lre' ltf~llttff"'t' ce .n rrn;d 01
`SNb t1P.tl. 01!"2t J.rt.n:'tf GfLSts-::C•»' il d~ ao;Js
`t.N-rtl!-;tc;~
`
`'
`
`CloudAJI"oll
`
`AgtniMln•gemenl
`
`H<b v
`
`......... ¥
`
`, . , ...
`
`Select New Key to create a new activation key. An activation key is used to install agents.
`The activate key
`E:ll
`provideS a way
`to group agents
`and bind them
`to your account.
`
`A<"""""" Kcyo
`
`~ 4··········· Select t his
`
`last Us.ed
`
`Agent~
`
`Ctoo1cod
`
`r.lodufes
`
`For example,
`you can create
`different keys
`for various
`business
`functions and
`
`Already have a key? Just select a key from the list, and select Install Agent from the Quick
`Actions menu.
`
`13
`
`FINJAN-QUAL YS 042521
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 15 of 31
`
`Generate a new activation key Click the Generate button.
`
`Agtnt Mln.:.gemont
`
`j New Activation Key
`
`Tum-~ .. , c.. roo
`
`x I
`
`Create a new acuvauon keY
`An illtl\':rtiOit k-0) i1 1.bed to lrlsb~ ~ Ths provides ..... -a, to 9fO'o9 01JCfb ~ l»tti.'' mll"'iiiiJt 1our
`aetO\Iflt Bt ~tUn l.e-,. "!J'i,n~rled - fl ~0'1."1 yw to'ltdd Mt I'U!t1ber of a:gents ;¥ arrt tftte
`
`(oo .... _
`
`Prov1s.ron Kty forthtn 3ppltcatlons
`
`VufnHi bility MamtgMnenl.
`l.e!Rrm ""I'VJ
`..&L r4
`
`Polley Cooropllonco
`2 L1t._,... R:e.,.._,,.~
`
`II •
`
`~Set Omits
`
`YCkJ con ~et Mf11t1 b mof9 c:«<t!!O 0'1'01 ~cw a li••lion ksys m1(f!Tium mMftber ol' "Dg(.lflb 01
`t:Jprabcn dltt When Cdh a~ ut. the ._e, .. 11 t:.tp!e .. nen the f..s11.n111 "re«hed
`1<11)' Pmhod by toun1
`Tell U$ tne rNLUT'I\tn lvnbw of .,B lhl1 c;n bt •ns~locl ~l1'9 lfrit h ry
`
`1<11)' flmhod byd111
`ftJbw in5QJilt!onol31 unlimi~ runbef d ~sup ur.til ttis d;;d.e.
`
`Ge t Started
`Jt's easy to install agents
`
`Give your key a
`meaningful
`name to easily
`identify it later.
`
`Why add tags?
`This helps you
`manage agents
`-we'll associate
`tags to agent
`hosts.
`
`Your key is
`unlimited by
`default - install
`any number of
`agents at any
`time.
`
`Set limits if you
`want the key to
`expire after a
`number of
`agents, or on a
`certain date, or
`both.
`
`Auto activate
`agents for apps
`in your account.
`Skip this step to
`activate agents
`at a later time.
`
`11
`
`FINJAN-QUAL YS 042522
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 16 of 31
`
`Ge t Sta rted
`Jt's easy to install agents
`
`A few lhmgs to know before you Install agents
`
`Give yooJt ~.,.a"'""' and add lags 10 easily lind •9"""' lnslaUad utlng !hlJ kay WeD usodalelhe tags 10 !he agen1 hos!S
`
`Review requirements and click Install Instructions for the target agent host.
`IC
`Don't see all of
`Install Agents
`the options?
`Just go to Help >
`Contact
`Support and
`we'll help you
`with this
`quickly
`
`AcUviuon Key
`
`e7b7r -
`
`Total Count n use
`
`001\niCacJ 2 X tHnanes supporung rU,tiiOC
`
`Installation Requirements
`
`• Wlndovl$
`• (.exe)
`
`/) Llnu>
`(•PI•!
`
`(0 Unux
`(deb)
`
`Moe
`(pkg)
`
`AIX
`(bftg7)
`
`'Mnilows CAilOll Vetslono
`Window$ S.W&r Varlioni
`
`Red H•l &ll'llprise Llnu•
`Cent OS
`FedO<•
`OpenSUSE
`susc
`AmazonUn.ux
`Orade E111erp~se Unux
`
`Deblan
`Ubun1u
`
`osx
`
`IBMAIX
`
`!lnJiallnJtructlom I
`
`llnslallnsauctlons I
`
`!Instal inshuc:tions I
`
`Install your agents You'll download the agent installer and run on your hosts. To run the
`installer you just copy and paste the command shown - it's that simple.
`
`Note: Agent installers for FIM/IOC are d:fferent than those used for other modules. Click
`Download 2.x binaries supporting FIM/ IOC to get the agent installers for FIM/IOC.
`Run installer on
`each host from
`an eleva ted
`command
`prompt, or use
`group policy or
`a systems
`management
`tool
`
`I Install Agents
`
`lent
`
`You are ready to install the agent.
`
`curnnugent vt.r5lon : 1.8.5-.101
`HUh•SHA•2.5S ; s.t12l
`
`Deploying •n Azure Cloud
`
`Windows Installation Requirements
`
`IC- 1
`
`- 'Ne suwort W•tdows XP SP3 and abo'le lndu<ing Wmduws SorvG< ed bon~.
`- To •nstali rile agent yoo musr tlaveioc81 e<l1111lllstmtor pnvtlege$ Ofl Y<JUf hosr
`• Yow host must be able to reach the Quo.vs Clou<l Pla:f01m or lhe Ouolys Pnv&e Cloud P1stf011T1 over
`HTIPS port 443
`• Do you have a proxy? l~!Kn lll<lfll
`Steps to Install the Windows Agent
`Download the agent Installer
`File ••U be salllld to you- do ... nloads aroo as defined by yoor lor.al system
`Copy QuaJyeCioudA.oentexe to the host yoo wam to momor ooorun C011Y081ld or use !lfOUI) POliCy or a
`systoms 1Tlilll8!Jemcnt tool Cilcl< oorn 10 troubloshool
`
`Cooy and paste th1s command for IOS!a~&IICJl
`
`Qu~lysCioudAgent.exe CUstOITle(ld ={
`} Activationld={
`
`15
`
`FINJAN-QUAL YS 042523
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 17 of 31
`
`Ge t Sta rted
`lnstaLing agents in AWS
`
`Setup proxy support Our installation guides help you with this and more options.
`Installation Guides: Windows Agent I Linux Agent I Unix Agent I Mac Agent
`
`Installing agents in A WS
`Please follow the installation steps provided at the link below.
`
`Learn more
`Installing Cloud Agent in AWS
`
`We're syncing asset data to the cloud!
`The agent immediately connects to the cloud agent platform and registers itself. We
`would expect you to see your first asset discovery results within a few minutes. This is a
`light scan that collects asset inventory data: IP address, OS, DNS/NetBIOS names, MAC
`address.
`Status messages are continuously updated. Learn more
`Be sure to Activate Agents for modules (VM/PC) or (FIM/IOC/PM). Activate Agent from the
`Quick Actions menu (or do it for many agents in bulk using the Actions menu). If you skip
`this step your agents will sync inventory information only (IP address, OS, DNS and
`NetBIOS names, MAC address) and the cloud agent platform will not perform host
`assessments and report security threats.
`
`~ Agent Management
`
`Agents
`
`5aved seard\es •
`
`A.gent Host
`
`OS
`
`llAull!l1
`
`LastAotJvlty
`
`La.t Checked In
`
`Vlsh-Tut1
`H2
`...._
`
`J:l
`( o
`
`AlltiUOn llnux2
`
`~31)60
`
`Inventory St3n Compl&1ft
`13 m nutes ago
`
`13 mtn1Jie5 ago
`
`0
`
`D
`
`tnvemory Scan Cornp1ete
`13 m nute! ago
`
`MaMest Downloaded
`22m.ln~.ago
`
`7 minutes ago
`
`No agent status? You should see the status of your agent (on the Agents tab) a few
`minutes after installation. If there's no status this means your agent has not been
`installed - it did not successfully connect to the cloud platform and register itself.
`
`There are 2 common reasons for this:
`1) The agent host cannot reach the Qualys Cloud Platform (or the Qualys Private Cloud
`Platform if this applies to you) over HTTPS port 443. Check network access and be sure to
`whitelist the platform URL listed in your account. just go to Help> About for details.
`
`16
`
`FINJAN-QUAL YS 042524
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 18 of 31
`
`Get Started
`Continuous scanning in the c.oud
`
`2) You have a custom proxy. Our Quick Start Guide > Cloud Agent Overview will help you
`with this quickly.
`Still need help? Keep in mind your agents must connect to the cloud platform to start
`syncing asset data to the cloud. Click here to troubleshoot.
`
`Continuous scanning in the cloud
`The first assessment scan in the cloud takes some time, after that scans complete as soon
`as new host metadata is uploaded to the platform.
`
`Agtn1Hcu1
`
`OS
`
`Version
`
`La51Activity
`
`Lost Checked In
`
`ConfiguraHon
`
`Agent Modules
`
`WIN7X64·196·17&
`1
`171
`,
`.-..p
`
`:" MtetO'..ofi W1n
`
`2113<
`
`lnventOI)' Sc.Jn Complet~
`4 m!l'l.f'~saoo
`
`LCI
`
`How it works The agent sends up an upload of the baseline snapshot to the cloud agent
`platform for assessment. For the initial upload the agent collects comprehensive
`metadata about the target host (a few megabytes) and sends a baseline snapshot to the
`cloud for assessment. The status Scan Complete is reported upon success. This first scan
`typically takes 30 minutes to 2 hours using the default configuration- after that scans run
`instantly on the delta uploads (a few kilobytes each).
`The asset data the agent collects includes many things for the baseline snapshot like
`network posture, OS, open ports, installed software, registry info, what patches are
`installed, environment variables, and metadata associated with files. The agent stores a
`snapshot on the agent host to quickly determine deltas to host metadata it collects.
`What signatures are tested? Agent-based scanning uses the same signatures
`(vulnerabilities, compliance datapoints) as traditional scanning with Qualys scanners. If
`you've activated your agents for VM, we'll test for vulnerability signatures. If you've
`activated your agents for PC we'll check for compliance datapoints.
`
`17
`
`FINJAN-QUAL YS 042525
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 19 of 31
`
`Manage Your Agents
`A quick .ook at your agents
`
`Manage Your Agents
`
`A quick look at your agents
`
`e Agent Man~gcment
`s .. ., 5o JrJ'(.tt.~ •
`
`V.!>lon
`
`~. .. t""'"" O
`
`·~ .. 8110
`
`~ 8 _,__
`A-·-e 0$
`,. --""-
`WIHTPATCfotlt.H "-- '
`' ' 1)4 --14~ -
`-.,.,.,._
`""-·
`
`WIHU J4.-1H·U I
`
`, ~, .....
`
`.............
`
`AIMteol'lln.tl:2
`
`JlOOO
`
`lo>IC~In
`
`, __
`·-·
`
`,_,_
`
`Conftgur•tMifl
`
`trlaNI PtoftJ. t .
`
`U:l
`
`LCI
`
`Aaen1 Modufn
`
`--Q
`
`-
`
`ICJI m:J
`m
`
`...... _
`
`Ta ..
`
`"0'
`
`....... ,..,.,.
`
`£1 Diil:l
`
`lea..,_
`
`1 You should see status messages within a few minutes after installation. Learn more
`
`2 Search your agents -your agents list includes all ins talled agents that have
`connected to the Qualys Cloud Platform.
`
`3 Agent hostname - NetBIOS name for a Windows host, DNS name for a Linux host.
`You can configure the name displayed. Just select View Asset Details from the Quick
`Actions menu.
`
`4 A configuration profile has settings that impact agent behavior. Initial Profile is the
`profile provided by our service to help you get started. Want create a profile with
`customized settings? Just go to Configuration Profiles and select New Profile.
`5 We assign the Cloud Agent tag to agent hosts automatically. This helps you manage
`and report on you agent assets.
`
`18
`
`FINJAN-QUAL YS 042526
`
`

`

`Case 4:18-cv-07229-YGR Document 194-6 Filed 05/04/21 Page 20 of 31
`
`Manage Your Agent s
`Tell me about agent status
`
`Quick Actions menu lets
`you
`- view asset details
`- activate agent for various
`assessments (VM. PC, etc)
`- uninstall agent
`
`Actions menu lets you
`update multiple agents at
`once
`
`0
`
`i!l
`
`L.l
`
`tl
`
`Agtnl Hoat
`
`OS
`
`Vtra.Jon
`
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