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`Ionfdthdoyvs NT
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`Technical
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`Hands-0n, Self-Paced Trainingfor
`Supporting Version 4.0
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`MicrosoftPress
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`INTEL EX. 1307.001
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`Microsoft"
`‘WindowsNT"
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`Wii’ihows NT
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`INTEL EX. 1307.002
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`PUBLISHED BY
`Microsoft Press
`A Division of Microsoft Corporation
`One Microsoft Way
`Redmond, Washington 98052-6399
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`Copyright © 1997 by Microsoft Corporation
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`0 9 r7 (9
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`@fitfigd orfiransmifigfififiw
`All rights reserved. No part of the contents of this book may be \r
`in any form or by any means without the written permission oi he puglysfleix 2 1997
`
` Library of Congress Cataloging—in—Publication Data pending.
`
`Microsoft Windows NT Technical Support Training / Microsoft
`Corporation.
`p.
`cm.
`Includes index.
`ISBN 1-57231-373-0
`
`1. Microsoft Windows NT.
`1. Microsoft Corporation.
`QA76.76.063M52435
`1997
`005.74--DC21
`
`2. Operating systems (Computers)
`
`97-830
`CIP
`
`Printed and bound in the United States of America.
`
`123456789 WCWC 210987
`
`Distributed to the book trade in Canada by Macmillan of Canada, a division of Canada Publishing
`Corporation.
`
`A CIP catalogue record for this book is available from the British Library.
`
`Microsoft Press books are available through booksellers and distributors worldwide. For further
`information about international editions, contact your local Microsoft Corporation office. Or
`contact Microsoft Press International directly at fax (206) 936—7329.
`
`ActiveX, BackOffice, DirectDraw, DirectPlay, DirectSound, DirectX, FrontPage, Microsoft,
`Microsoft Press, MS—DOS, MSN, Win32, Windows, Windows logo, and Windows NT are trade-
`marks or registered trademarks of Microsoft Corporation in the United States and other countries.
`Java is a trademark of Sun Microsystems, Inc. Other product and company names mentioned herein
`may be the trademarks of their respective owners.
`
`
`
`Project Leads: Sandra Alto, Rick Wallace
`Instructional Designers: Sandra Alto,
`Suzanne E. Sax, Ph.D. (S & T Onsite)
`Subject Matter Experts:
`Beth Nelson, Rick Wallace
`Technical Contributors:
`Paul Adare (FYI TechKnowlogy Services),
`Keith Cotton, Andrew Mason,
`Ken Rosen (Ken & Ryan Worldwide)
`Software Developer:
`Wendy Wahl (Madrona Software)
`Web Page Development: Karen Berge
`Web Page Graphics Design:
`Ben Chamberlain (Duck Design), Becky Johnson
`Graphic Artist: Julie Stone
`
`Acquisitions Editor: Eric Stroo
`Project Editor: Saul Candib
`
`Editor: Shari G. Smith (R & S Consulting)
`,-
`Editing Contributor: Laurie Pritchard
`Indexer: Lori Walker (Star Canyon Consulting)
`Production Support:
`Irene Barnett (Barnett Communications)
`Manufacturing Support: B0 Galford
`Video Producers: Susan Greenberg,
`Beverly Hare (Media Solutions)
`Video Development: Digital Post & Graphics
`Video Compression & Processing:
`“E.J.” John Erickson,
`Brian Snyder (Talent Services)
`Product Managers: Dean Murray,
`Robert Stewart, Elaine Stovall
`
`——————
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`INTEL EX. 1307.003
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`
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`Contents
`
`About This Book
`
`xix
`
`Intended Audience ................................................................................... XX
`
`Finding the Best Starting Point for You .................................................. xxi
`
`Conventions Used in This Book ............................................................. xxii
`
`Features of This Book....................................................................... xxii
`
`Procedural Conventions .................................................................... xxii
`
`Notational Conventions ................................................................... xxiii
`
`Keyboard Conventions ....................................................................xxiii
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`Icons ................................................................................................ xxiv
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`Notes ............................................................................................... xxiv
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`Chapter and Appendix Overview ........................................................... xxv
`
`Cross-References to Windows NT Documentation ......................... xxix
`
`Getting Started ....................................................................................... xxx
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`Setup Instructions ............................................................................ xxxi
`
`Network Configuration Used in This Book...................................... xxxi
`
`Description of Course Materials Compact Disc ............................xxxiii
`Removing Self-Paced Training Files .............................................. xxxv
`
`The Microsoft Certified Professional Program...........i ....................... xxxvii
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`MCSE Track ............................................................................._. .xxxviii
`
`Chapter 1 Overview of Windows NT
`
`1
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`About This Chapter .............................................................. . ............... 1
`
`Before You Begin ................................................................................. 1
`
`Lesson 1: Introduction to Windows NT ..................................................... 2
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`What Is Wlndows NT Server? .............................................................. 2
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`What Is Windows NT Workstation? .................................................... 4
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`Windows NT Server vs. Windows NT Workstation ............................. 6
`
`Lesson 2: Overview of Windows NT Directory Services .......................... 8
`Video Review ....................................................................................... 9
`
`Lesson 3: Workgroups and Domains ....................................................... 10
`
`What Is a Workgroup? ....................................................................... 10
`What Is a Domain? ............................................................................. 11
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`Summary .................................................................................................. 13
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`Review ..................................................................................................... l4
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`INTEL EX. 1307.004
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`Answer Key ............................................................................................. 15
`Video Review ..................................................................................... 15
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`17
`Installing Windows NT
`Chapter 2
`About This Chapter ............................................................................ 17
`Before You Begin.............................................. : ................................ 17
`Lesson 1: Preparing for Installation ......................................................... 18
`Hardware Requirements ..................................................................... 18
`Disk Partitioning During Setup .......................................................... 22
`Selecting a File System During Setup ................................................. 24
`Choosing a Server Role During Setup ................................................ 26
`Joining a Domain or Workgroup During Installation ......................... 31
`Choosing a Licensing Mode During Setup ......................................... 32
`Lesson 2: Installing Windows NT............................................................ 34
`Starting a Windows NT Installation ................................................... 34
`Windows NT Setup Types .................................................................. 35
`The Windows NT Installation Process ............................................... 37
`
`Installing the Course Materials on Serverl ......................................... 47
`
`Lesson 3: Adding a Computer Account to a Domain ............................... 49
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`Installing the Course Materials on Workstationl ............................... 54
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`Joining a Domain ............................................................................... 56
`
`Lesson 4: Logging On to a Computer or Domain ..................................... 57
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`Logging On to a Computer or Domain ............................................... 58
`
`Lesson 5: Installing Windows NT Server from a Network Share ............ 64
`
`Performing a Server—based Installation ............................................... 64
`Installing from a Network Server to a Client Computer Running
`Windows 95 or MS-DOS ................................................................... 67
`
`.
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`Customizing a Server—based Installation ............................................ 68
`Installing from a Network Server to a Computer Running
`Windows NT ...................................................................................... 69
`Performing an Unattended Installation ............................................... 69
`
`Upgrading from Windows 95 to Windows NT 4.0 ............................. 76
`
`Upgrading from Windows NT 3.x to Windows NT 4.0 ...................... 76
`Removing Windows NT ..................................................................... 77
`Lesson 6: Viewing the Windows NT Documentation .............................. 79
`Summary................................................................................................. 81
`Review ..................................................................................................... 83
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`INTEL EX. 1307.005
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`Answer Key ............................................................................................. 84
`Procedure Answers ............................................................................. 84
`Review Answers ................................................................................. 85
`
`87
`Chapter 3 Configuring the Windows NT Environment
`About This Chapter ............................................................................ 87
`
`Before You Begin ............................................................................... 87
`Lesson 1: The Windows NT Registry ...................................................... 88
`What Is the Registry? .................................................. '. ...................... 88
`Viewing the Registry .......................................................................... 88
`How Windows NT Components Use the Registry .............................. 90
`
`The Registry Structure ........................................................................ 92
`Lesson 2: Modifying Settings Using Control Panel .................................. 97
`System Configuration Overview ......................................................... 98
`Modifying Per-User Settings ........y...................................................... 99
`Modifying Computer Settings ........................................................... 102
`Lesson 3: Modifying System Settings Using Control Panel ................... 111
`Changing Startup and Shutdown Settings ......................................... 111
`Configuring Hardware Profiles ......................................................... 114
`
`Configuring Virtual Memory ............................................................ 119 7
`Setting Environment Variables ......................................................... 122
`Adding and Removing Windows NT Components ........................... 125
`
`Lesson 4: Modifying System Settings Using Registry Editor ................. 128
`
`Guidelines for Using Registry Editor ............... 128
`Useful Registry Editor Commands ................................................... 129
`Summary ................................................................................ , ............... 134
`Review ......................_ ............................................................................. 1 35
`
`Answer Key ..................................................,.3],...................................... 137
`Procedure Answers ........................................................................... 137
`
`Review Answers ............................................................................... 139
`
`141
`Chapter 4 Managing System Policies
`About This Chapter .......................................................................... 141
`Before You Begin ............................................................................. 141
`Lesson 1: The Purpose of System Policies ............................................. 142
`What Is a System Policy? ................................................................. 142
`Computer Policy and User Policy ..................................................... 143
`Lesson 2: Implementing a System Policy ............................................... 146
`Implementing a System Policy in a Domain ..................................... 147
`Implementing a Local Policy ............................................................ 150
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`Lesson 3: Using System Policy Editor to Manage a System Policy ....... 151
`System Policy Editor Modes ............................................................. 152
`
`Customizing System Policy for Users, Groups, and Computers ....... 157
`Supporting Windows 95 System Policy ............................................ 164
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`System Policy Templates .................................................................. 165
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`System Policy Issues ........................................................................ 165
`
`Summary ................................................................................................ 167
`Review ................................................................................................... 168
`
`Answer Key ........................................................................................... 170
`Procedure Answers ........................................................................... 170
`
`Review Answers ............................................................................... 170
`
`Chapter 5 Managing File Systems
`
`173
`
`About This Chapter .......................................................................... 173
`
`Before You Begin ............................................................................. 173
`
`Lesson 1: File Systems Supported by Windows NT .............................. 174
`
`FAT File System .............................................................................. 175
`
`NTFS File System ............................................................................ 177
`
`Converting to NTFS ......................................................................... 179
`
`Changing File Systems ..................................................................... 181
`
`Lesson 2: Working with File Names ........................................‘.............. 182
`
`Autogenerated 8.3 File Names ......................................................... 182
`
`Long File Names on FAT Partitions ................................................. 184
`
`Lesson 3: Managing NTFS Compression ............................................... 188
`
`Compressing and Decompressing Files and Folders
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`188
`
`Copying and Moving Compressed Files ........................................... 192
`
`Summary ................................................................................................ 195
`Review ................................................................................................... 197
`
`Answer Key ........................................................................................... 199
`Procedure Answers ........................................................................... 199
`
`Review Answers ............................................................................... 201
`
`Chapter 6 Managing Partitions
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`203
`
`About This Chapter .......................................................................... 203
`
`Before You Begin ............................................................................. 203
`
`Lesson 1: Partitioning a Disk ................................................................. 204
`
`Primary and Extended Partitions ...................................................... 204
`What Is a Volume Set? ..................................................................... 208
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`Guidelines for Managing Volume Sets .......................................... 209
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`What Is a Stripe Set? ........................................................................ 210
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`Guidelines for Managing Stripe Sets ................................................ 211
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`Comparing a Stripe Set to a Volume Set........................................... 211
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`Other Disk Management Considerations .......................................... 212
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`Lesson 2: Managing Partitions Using Disk Administrator ..................... 213
`What Is Disk Administrator? ............................................................ 213
`Creating and Formatting Partitions ................................................... 216
`Deleting Partitions ............................................................................ 218
`Marking Partitions As Active ........................................................... 219
`Creating, Formatting, Extending, and Deleting Volume Sets.
`....220
`Creating, Formatting, and Deleting Stripe Sets ................................. 224
`Committing Changes ........................................................................ 225
`Automatic Assignment of Drive Letters by Windows NT ................ 227
`Securing the System Partition ........................................................... 229
`Lesson 3: General Maintenance and Troubleshooting............................ 230
`
`Recovering Disk Configuration Information..................................... 230
`File System Problems and Solutions ................................................. 231
`Summary ................................................................................................ 233
`Review ................................................................................................... 234
`
`Answer Key ........................................................................................... 236
`Procedure Answers...........................................................................236
`Review Answers ............................................................................... 236
`
`239
`Chapter 7 Managing Fault Tolerance
`About This Chapter .......................................................................... 239
`Before You Begin............................................................................. 239
`Lesson 1: Fault Tolerance ...................................................................... 240
`
`RAID Systems .................................................................................. 240
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`Hardware and Software Implementations of RAID .......................... 241
`RAID 1 vs. RAID 5 .......................................................................... 245
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`Implementing RAID 1 and RAID 5 .................................................. 246
`Lesson 2: Recovering from Hard Disk Failure....................................... 248
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`Regenerating a Stripe Set with Parity ............................................... 248
`Recovering from Mirror Set Failure ................................................. 249
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`Creating a Fault Tolerance Boot Disk .............................................. 251
`Understanding ARC Paths ................................................................ 254
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`Summary ................................................................................................ 256
`Review ................................................................................................... 257
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`Answer Key ........................................................................................... 25 8
`Procedure Answers ........................................................................... 25 8
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`Review Answers ............................................................................... 25 8
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`259
`Chapter 8 Supporting Applications
`About This Chapter .......................................................................... 260
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`Before You Begin ............................................................................. 260
`Lesson 1: Windows NT Architecture Overview .................................... 261
`User Mode vs. Kernel Mode ............................................................ 261
`
`Windows NT Executive ................................................................... 263
`The Windows NT Memory Model ................................................... 265
`LessOn 2: Subsystems Overview ............................................................ 268
`
`Lesson 3: Windows NT Task Manager .................................................. 270
`Task Manager Capabilities ............................................................... 271
`Lesson 4: Supporting Win32-based Applications .................................. 276
`Win32-based Applications ............................................................... 276
`OLE/ActiveX, OpenGL, and DirectX .............................................. 277
`Lesson 5: Supporting MS-DOS-based and Win16-based
`Applications ........................................................................................... 280
`The NT Virtual DOS Machine (NTVDM).......................................280
`
`Configuring the MS-DOS NTVDM ................................................. 281
`
`WOW and Winl6-based Applications ............................................. 283
`Multiple NTVDMs ........................................................................... 288
`Starting a Win16-based Application in Its Own NTVDM ............... 290
`
`Lesson 6: Supporting Applications on Different Hardware Platforms
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`297
`
`Lesson 7: Distributed Component Object Model ................................... 300’
`DCOM Overview ............................................................................. 300
`
`Configuring DCOM ......................................................................... 303
`
`Lesson 8: Managing Applications .......................................................... 306
`
`Using the Command Prompt ............................................................. 306
`
`Configuring the Command Prompt ................................................... 307
`
`Prioritizing Applications .................................................................. 308
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`Changing Foreground Application Responsiveness .......................... 310
`
`Summary ................................................................................................ 31 1
`Review ................................................................................................... 312
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`Answer Key ........................................................................................... 314
`Procedure Answers ........................................................................... 314
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`Review Answers ............................................................................... 3 18
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`Chapter 9 The Windows NT Networking Environment
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`319
`
`About This Chapter .......................................................................... 319
`Lesson 1: Windows NT Network Architecture ...................................... 320
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`Network Component Overview ........................................................ 321
`NDIS—Compatible Network Adapter Card Drivers .......................... 322
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`Network Device Interface Specification 4.0 ..................................... 323
`Protocols ........................................................................................... 324
`Transport Driver Interface ................................................................ 325
`File System Drivers ....................................................................-. ..... 326
`Lesson 2: Distributed Processing ........................................................... 328
`Distributed Application Overview ..........,.......................................... 328
`[PC Mechanisms ............................................................................... 329
`Lesson 3: Accessing File and Print Resources ....................................... 330
`File and Print Sharing Components .................................................. 330
`File and Print Sharing Process .......................................................... 331
`Summary ................................................................................................ 333
`Review ................................................................................................... 334
`Answer Key ........................................................................................... 335
`Review Answers ............................................................................... 335
`
`337
`Chapter 10 Configuring Windows NT Protocols
`About This Chapter .......................................................................... 337
`Before YouBegmu............................................. 337
`Lesson 1: Using the Network Programin Control Panel ........................ 338
`Installing and Configuring Network Adapter Card Drivers ........ 338
`Installing and Configuring Protocols ................................................ 339
`Lesson 2: NWLink ................................................................................. 341
`NWLink Overview ........................................................................... 341
`Configuring NWLink ....................................................................... 342
`Lesson 3: NetBEUI ................................................................................ 347
`Lesson 4: Microsoft TCP/lP .................................................................. 349
`Microsoft TCP/IP Overview ............................................................. 349
`Microsoft TCP/IP Protocol Suite ...................................................... 350
`Configuring TCP/IP Manually.......................................................... 351
`Configuring TCP/IP Automatically .................................................. 354
`Using TCP/[P Utilities ...................................................................... 356
`Testing TCP/IP with Ipconfig and Ping ............................................ 357
`Lesson 5: Network Bindings .................................................................. 360
`Summary ................................................................................................ 364
`Review ................................................................................................... 365
`Answer Key ........................................................................................... 366
`Practice Answers .............................................................................. 366
`Review Answers ............................................................................... 367
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`369
`Chapter 11 Windows NT Networking Services
`About This Chapter .......................................................................... 369
`Before You Begin ............................................................................. 370
`Lesson 1: Installing Network Services ................................................... 371
`Lesson 2: Dynamic Host Configuration Protocol Overview .................. 373
`What Is DHCP? ............................................................................... 373
`
`Manual vs. Automatic IP Address Configurations ............................ 374
`How DHCP Works .......................................................................... 375
`DHCP Requirements ........................................................................ 376
`Installing and Configuring DHCP .................................................... 377
`Lesson 3: Windows Internet Name Service ........................................... 390
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`Name Resolution .............................................................................. 390
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`What Is WINS? ................................................................................ 393 '
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`How WINS Works ........................................................................... 393
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`WINS Requirements ........................................................................ 395
`Installing and Configuring WINS ..................................................... 396
`Lesson 4: Domain Name System ........................................................... 400
`What Is DNS? .................................................................................. 400
`
`How DNS Works ............................................................................. 401
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`Installing and Configuring DNS ....................................................... 404
`integrating WINS and DNS ...................................................... . ...... 409
`Lesson 5: Computer Browser Service .................................................... 412
`The Browser Process ........................................................................ 413
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`Browser Roles .................................................................................. 414
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`Browser Elections ............................................................................ 415
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`Configuring Browsers ...................................................................... 416
`Summary ................................................................................................ 418
`Review ................................................................................................... 419
`
`Answer Key ........................................................................................... 421
`Procedure Answers ........................................................................... 421
`
`Review Answers ............................................................................... 423
`
`425
`Implementing Remote Access Service
`Chapter 12
`About This Chapter .......................................................................... 425
`Before You Begin............................................................................. 426
`Lesson 1: RAS and Dial-Up Networking............................................... 427
`
`WAN Connectivity ........................................................................... 428
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`Protocols .............................._............................................................. 433
`Gateways and Routers ...................................................................... 437
`RAS Security Features ..................................................................... 438
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`Lesson 2: Telephony API ....................................................................... 440
`TAPI Settings ................................................................................... 440
`Configuring a TAPI Location ........................................................... 441
`Lesson 3: Installing and Configuring RAS ............................................. 443
`Installing RAS .................................................................................. 443
`Configuring a RAS Server................................................................ 444
`Configuring a RAS Server to Use NetBEUI ..................................... 447
`Configuring a RAS Server to Use TCP/IP ........................................ 448
`Configuring a RAS Server to Use IPX ............................................. 449
`Granting Remote Access Permissions .............................................. 453
`Lesson 4: Installing and Configuring Dial—Up Networking .................... 454
`Installing Dial—Up Networking ......................................................... 454
`Configuring Phonebook Entries ........................................................ 456
`Logging on Through Dial-Up Networking ........................................ 460
`AutoDial ........................................................................................... 462
`Testing the RAS Installation............................................................. 464
`Lesson 5: Troubleshooting RAS ............................................................ 467
`Event Viewer ............................